Accessibility
Last updated: 1 December 2025
Our Commitment
MyNextDentist is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities.
What We're Doing
We have taken the following measures to ensure accessibility:
- Included accessibility as part of our internal policies
- Integrated accessibility into our development process
- Provided accessibility training for our staff
- Assigned clear accessibility goals and responsibilities
Accessibility Features
Our website includes the following accessibility features:
Navigation
- Consistent navigation throughout the website
- Skip links to bypass repetitive content
- Keyboard accessible menus and interactive elements
- Clear focus indicators for keyboard users
Content
- Descriptive page titles and headings
- Alternative text for images
- Sufficient colour contrast
- Resizable text without loss of functionality
- Clear and simple language
Forms
- Clearly labelled form fields
- Error messages that identify the problem
- Suggestions for correcting errors
- No time limits on form completion
Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (NVDA, JAWS, VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Known Limitations
Despite our best efforts, some areas of our website may not be fully accessible. We are aware of the following limitations and are working to address them:
- Some older PDF documents may not be fully accessible
- Third-party content embedded on our site may not meet accessibility standards
- Some interactive maps may have limited accessibility
Feedback
We welcome your feedback on the accessibility of MyNextDentist. Please let us know if you encounter accessibility barriers:
- Email: accessibility@mynextdentist.co.uk
- Phone: Available through our main contact line
We aim to respond to accessibility feedback within 5 business days.
Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you may contact the Equality Advisory Support Service (EASS) at equalityadvisoryservice.com.