Natasha Rowe

I’m still upset about offering to pay in full for an appointment November 2024, being told by the receptionist the date and time in person and writing it down, only to recieve an email a few days before my appointment to say that apparently she had booked it for an earlier date and that I had missed it and would be charged the full amount that I paid upfront which was hundreds of pounds. I have since spent thousands of pounds at a different dentist. I did ring to ask why this happened to me numerous times but the phone was never answered. I was discussing this with my dentist today.

Libby Schonewille

Having been absolutely terrified and nearly bottling out of going. The experience was so comforting. No judgement, no feeling like you are waisting time and understanding of nerves and anxiety. Could not recommend any more highly if like me you are a nervous wreck. Thank you so much.

Jo Jones

Currently only giving 1 star as after paying a lot of money to have 7 of my upper teeth composite veneers (and thats inly because of the lovelygirl on reception). I have been back and to since July having them repaired due to chipping and cracks. I was only there 2 weeks ago and low and behold another has a crack in it. I spoke to the practice manager who promised me a call back which I have never had, however on the day I did speak to her she suggested i find another dentist closer to home to fix my teeth and a £200 refund to pay for said repair. I live in north wales and have been back and to now that many times I've lost count. Not only is this costing me money for fuel, parking and the tunnel im having to take time off work by booking holidays to travel. I have never been so disappointed and let down by a dentist it's really upsetting especially when you have saved for over a year to apy for my treatment. I am looking to take this further and expect to get a full refund or treatment at another practice due to the trouble I have had. The dentist by the way makes me feel like I am a nuisance and he stood me i will get chips due to wear and tear. I wear my gum shield religiously every night. Absolutely shocking practice

Sameer Mana

Staff were extremely friendly and helpful. Gave me great advice that was geared towards what was best for me and not to squeeze more money out of me. I'd also add that they're a lot cheaper than previous dentist and they offer appts in the evening as well as Saturday so I don't have to worry about having to get time off from work

collette murphy

Very professional. Always feel so at ease. Explain everything to you and always ask if yoy are happy with treatment. . Would highly recommend

Yesenia Chávez

I can only say that I do not recommend this dental clinic (Liverpool) I am disappointed to have chosen it. I spent my money on a GOLD STANDARD CROWN that only lasted approximately 15 months. It is crazy to spend your money with them💔😓😓😓 They do not offer quality. The dentist, Ubayda Alshanti, is a very kind person, but I think he is not qualified for this type of treatment....... I'm disappointed I choose that place👎When looking for a dental clinic, do it with patience and time so that you have the right options to choose from...

Jo Mckittrick

Nice staff from reception to Dentist and assistant. Very relaxing and efficient exam. No complaints.

Liam Cantwell

Brilliant dentist, teeth look and feel much better.

Judy

Went here to get composite veneers. Thought I was going to get to see how my teeth would look before they got fitted as this is what it shows on the Synergy site. I was pleased with the work I seen on the main site. However my teeth ended up like rats teeth. He shaved them down as far as he could and they still looked terrible. He had seen how I wanted them but couldn’t do them that way so did them any old way. I’ve sobbed my heart out. I won’t leave my house and the reply to my complaint was they would knock 700 pound off to take them out but my crown won’t match as I got a new one fitted at the same time. Also, one of the veneers has a piece chipped off. This happened a day or two after being fitted and I wasn’t even eating! I will be taking this further. Avoid this dentist at all costs!! I’ve also seen on here that someone has a court case against this dentist too.Ubayda Alshanti Is the dentist I seen.