Jack Wright

Thank you so much for your continued support. My experience at Fusion was one of a mixture of anticipation, fabulous attention to detail and kindness throughout. At no time did I feel anxious or afraid and all procedures were carried out without pain or discomfort. All my queries were answered thoroughly and reassuringly. I now have a postive smile and enjoy showing my new teeth . The Fusion team are special people who I will be happy to renew their friendship at my next appointment. With kind regards and thank-fullness. Hazel Wright

herrlip72

Waking Nightmare That Never Ends ‐-‐‐---------------------------------------------------- Well I write this with a heavy heart. All on 6 top bridge that's been a total nightmare. It's never been the right fit since I had the refinement temps placed in and was then pushed to permanent when the temps weren't even correct. The right side is perfect (now) but the left side teeth are too low, to sharp and too thick (especially the very back molar). I have been back and forth this place so much for issues I feel like I'm going to get invited to the Christmas party. I've got to the point now where I have to see another Dentist to get a report done and come up with a plan for a resolution. #save mytongue#. Really been getting me down since the start and so wish I didn't reach out to them, would give anything for a Time Machine. I could write an essay on my past experiences with Fusion but I'm just just so tired. Lately, I've haf to use a spacer between my teeth to allow my tongue to heal and manoeuvre. If I forget my tongue pays the price and gets torn to bits. When booked in to try and get this issue sorted its always a couple minutes in the chair. Little adjustment here and there and out the door (always feels like a little improvement). Each time the issue comes back. The elephant in the room is the arch just doest fit. It's like a size 10 foot, imagine the shoe being a size 10 on the right and a size 8 on the left. Today 26th Sept took the biscuit, I was pointing a few areas of concern (there are many) and he adjusted some but was in a rush as had other patients waiting (only on the chair for 3-4mins. After grinding down the bridge its like sandpaper. I asked him to polish and buff the areas grinded and he said he couldn't as i have to see one of the restorative dentists for that. He then left the room in a hurry with me sat in chair with the nurse. So there I am in the chair with a sandpaper bridge on the front and back tooth (and the back tooth is still cutting me) so I'm worse off now before i went in. My tongue issues were classed as me having 'a sensitive tongue'. Fusion hasn't done any scans on the bridge and dug in deep to find out what is going on at all. So if my tongue is sensitive on the the left why is my right side ok? Also have a ulcer on my left cheek due to the sharp ridge tooth rubbing against my cheek Everything just seems like, 'get him in for a quick 5 minutes in between patients'. All in want is my bridge to not cheese grate the left side of my tongue. So, I have to take the leap with another practise, pay more money to start the journey to get this put right. I will however keep every receipt and invoice for obvious reasons. Please don't be fooled with the nice the place and quality of front of house. Its the clinicians that are very poor in resolving issues. Sometimes wish I took the chance Turkey if im honest at least you know where you stand there. Please see pictures attached, I will update this review with the findings from the other Dentist who I choose to give the 2nd opinion. Be careful, do your research before picking the right clinician. Please don't make the same mistake I did. ***UPDATE: Appointment booked with leading different Dentist on 5th Nov for the 2nd opinion and it will be a 2 hour full clinical assessment. Report on findings and plan will be passed on. This is something Fusion should have done from start of my complaint and it takes another Dentist to get to the bottom of it.

Keri Haines

Not a lover of dentists like most people but from the first contact with Katy I felt at ease. The first consultation with Mike Fuse was very informative, easy to understand and I put my full confidence in him. I did need surgery which Guy preformed and not once did I feel uncomfortable or panicky. They followed up with additional appointments to make sure I was healing properly. I felt at all steps that I was being looked after and having the best treatment. Katy is always on hand for any questions, always replied promptly. I am so pleased and relieved that I found Fusion and can’t recommend them enough.

Linda George

Just want to say thank you to all the team at fusion dentistry clinic what a wonderful team every one made you feel relaxed and special .thank you Katy Guy McLellen for being so professional and a special thank you to Evan who was so so gentle caring and explanatory with every thing he did so very professional you are a asset to the team Linda

lala jennings

Oh what a joy to be able to smile again. Aged 75 and having worn dentures for many years. To eat out., talk and smile were things I could no longer do with any confidence. Thanks to Fusion I have my life back again. No more dentures in a glass ! Margaret Jennings

charlie linton

🌟 So far I'm massively impressed by this 'family'-like team and the care and dedication they extend. I'm due to have Zygomatic teeth fitted soon, top and bottom jaws, as a result of 13-14 teeth being lost to natural dna gum recession over several years. I felt privileged to meet Mr. Mike Fuse, joint runner of the practice along with Dr. Guy McLellan, the man that often performs the physical surgery, whom I'm yet to be aquainted....good vibes eminate from him though, my feeling as a trainee clairvoyant-medium myself 😊 Mike performed the initial 3D.scans over an hour for me and the whole team made me feel very easy in this beautiful capital Welsh City, I believe and understand is the greenest in the UK itself 👍 From Experts to Dental Nurses, to Care co-ordinator to receptionists, and even those involved in the business structure/discussion it was a delight and felt unrushed, catering to one's need. Guy and Mike feel total experts @ what they do and I'd like to thank also Katie, my effective care plan co-ordinator, seeing me thro all stages from the business side to feeling nurtured and guided.... A special mention also to Alina, who spent 1.5 hrs hours after 5pm, one Friday night over the phone, explaining what the process of Zygomatic treatment involved, when she could have gone home on time....this showed commitment, also very much an attribute of the team in general. The professionalism of this outfit is evident, no stone unturned and the patient's well-being an absolute prerogative, which is why it is a 7x yearly award winner for best practice. I'm actually looking forward to having my teeth given a complete make-over and as they say @ Fusion, giving back the customer their smile again....I only trust the process will go as well again as their impressive professional nature, and thanking them in advance for what I hope and feel will be a very successful process. All in all a superb crew, well worth their merit and please do consider them for your future now Dental Work 👍 And remember when you smile, the world smiles with you 😊 Thank you for all you do Fusion 🌟..... Charlie Linton ⚪🕉😊🔥🌍

Louise Cope

Last year (2024) I realised it was necessary to replace my teeth. I knew from experience of having one removable denture which I couldn’t bear in my mouth, that dentures weren’t an option, so I was quite apprehensive when I started researching implants. I already knew of Dr. Guy and Mike at Fusion who had fixed an issue with a young, family member’s front teeth in 2018 and in doing such a wonderful job, transformed not just a smile but a life and a future for them. When it came to my predicament, after considering all options and, with Katy’s unwavering patience and dedication, I decided that home- grown, professionalism and safety were the primary factors for letting anyone near my skull to remove my teeth. Dr. Guy McLellan was nothing short of extraordinary. His gentleness and expertise were very reassuring. Mike Fuse has been amazing at overseeing the process and I have at all times felt comfortable and informed. The procedure has been pain-free, stress-free and efficient. The final results are the best teeth I've had – ever! The non-judgemental, warmth and friendliness of the team at Fusion was a big factor and has been consistent. I cannot recommend the clinic highly enough, The hygienist, Jamie, ha also played a crucial role in my care with meticulous attention to detail ensuring every aspect of my oral hygiene was addressed before and after the surgery. Mar and the surgical assistants have also been absolutely brilliant throughout, and the technical staff at Fusion also deserve high praise. The combination of the incredible Dr.Guy’s exceptional surgical skills, along with Mike and the team around them have truly transformed my smile and my confidence! I honestly believe they all love and believe in their work – transforming lives one smile at a time.

Mari Biscuits

I want to give a huge thanks to everyone at Fusion Dentistry for such excellent care and a truly amazing result! I recently had full-arch dental implants on my upper and lower jaw with Fusion. The whole process, from my initial consultation through to my final teeth has been excellent. The entire team are friendly and I felt extremely well informed. The procedure itself was far less painful than I expected, and I felt relaxed and well cared for throughout. It was incredible that they were able to do the extractions, implants and give me a great set of temporary teeth in one day. After a few months of healing and regular reviews, I had my final set of teeth fitted, and I am very happy with the result. I have no dental pain for the first time in years, I am able to eat with confidence and my teeth look great. I'm really pleased with how natural my smile looks, and feel like Fusion really considered that and made sure I was happy with how things looked and felt throughout the process. While it is a big financial commitment, I am so pleased I was able to get treatment with Fusion, as it really has been life-changing.

Philip Meek

A fantastic service from all of the team at Fusion from start to finish. The initial tooth extraction and implant (screw in jaw) fitting was virtually painless. I spent the afternoon after the procedure dreading the anaesthetic wearing off and waiting for the pain to kick in but it just never materialised! The healing process went smoothly for me and I had my final crown fitted a couple of weeks ago; after a few days of settling in it felt like it had always been there & it now feels as strong / comfortable as any of my original teeth. I wouldn't hesitate to recommend Fusion to any of my friends/ family & if I ever need another implant in the future I'll be straight back!

Kollakis706123@btinternet.com Alison Kollakis

I can only highly recommend everyone at fusion, from the initial phone call, to the end result, my experience has been fantastic, I arrived with no teeth at all, and I was a tricky case, being on blood thinners, but the implants are perfect, I can eat everything, and I don't even feel my new teeth, it's like they have always been there . Thank you all , you are the best