South Cliff Dental Group, Sheerness
Dental clinic
Nurcan Gokce
I normally go to the Minster branch, but I saw Fathima at Sheerness today and I cannot praise her enough. She did a brilliant job. I have quite a bad fear of the dentist, but her manner was so lovely and patient that she settled my nerves immediately. She really went above and beyond to make me feel comfortable. I wish I could find this level of care everywhere!
Teresa Murray
New here & what a lovely welcome. Had a wonderful dentist & hygienist thankyou
Jackie Lee
Kayleigh Williamson
Avoid i wouldn't give any stars if I could. UPDATE. STILL NO REFUND OR COMMUNICATION. I WOULD SERIOUSLY NOT BOTHER FOING TO THIS PLACE. UPDATE guess what still no communication or refund given, these company is a joke. UPDATE: Still no communication and still no refund, as of December 1st. This company is a shambles. UPDATE: Still no communication or refund. I would really avoid this place as of 1st November 2024. This business is a disgrace. And no, apology . UPDATE: Still no communication or refund. I would really avoid this place. June 20th. This business is a disgrace. And no, apology . UPDATE: Still no communication or refund. I would really avoid this place. April 20th UPDATE: Still no communication and still no refund. The business is a shambles and poor customer service. UPDATE: Still no communication or refund as of the 11th March 2024 UPDATE : Still no refund or communication as of the 3rd March 2024 UPDATE: it has now been 34 working days and still no refund, and no correspondence. I would genuinely avoid this practice. I attended my appointment on the date i booked, and I was early. I was asked to be seated in the waiting room. A dental nurse walked past a couple of times and then went downstairs to reception. I sat upstairs and waited 15 mins. I then proceeded down to reception to ask if I was going to be seen as I could really wait much longer if I wasn't. The response was that the dentist was running late. They called them while I was in reception, and they said she is on her way in. If I hadn't gone downstairs, they would have probably left me sitting there. I then return for the appointment I missed I was booked in for a specific time get there early and only to be told that my appointment time has been changed and no one had informed me of this, so i am now waiting an extra 45 minutes and when i was there I got called in and the dentist said I needed to pay an extra amount for the treatment to be completed even though i paid the full amount on the before the first appointment. Because it was outside the time frame of the NHS. However, it was not my fault that I was not seen in the first instance. And I couldn't rearrange an appointment quick enough. Oh, and to get a refund, you have to wait 30 days. I have been let down through no fault of my own. I would recommend somewhere else for your dental treatment. I am not usually a person who writes reviews. However, I have been messed around twice now, and it has caused me extra expense I don't need.
Shaun Backett
Saw my son for all of 45 seconds, said he had an infection but said as he didn’t work there usually he can’t prescribe antibiotics, place is a joke
Malcolm Bennett
Excellent NHS attention in a timely manner
Keith Ludlam
Quick appointment for a checkup. Very pleased. It wasn't a dentist, but a dental therapist (whatever that means ?) No issues apart from the staircase, which looked like it needed a good clean !
Sharon Ellard
Great service, staff very pleasant, was seen on time big thumbs up
Steve Dean
I travelled 40 minutes as this is the closest NHS dentist I could register with. I have 2 teeth that need extracting plus other work. I’ve been told that I can expect a 6 to 12 month wait to extract teeth that are causing me pain. NHS patients are most certainly 2nd class citizens. The surroundings and equipment are quite antiquated compared to my previous dentists, this doesn’t install much faith. I saw a dental technician who is not a dental surgeon and although he was pleasant knowing he isn’t a fully qualified dentist again doesn’t install confidence. As an NHS patient I don’t have any choice but to stick with them but I’m not overly confident I have to admit.
linda davies
Great service made sure I was okay
South Cliff Dental Group, Sheerness
Dental clinic
Nurcan Gokce
I normally go to the Minster branch, but I saw Fathima at Sheerness today and I cannot praise her enough. She did a brilliant job. I have quite a bad fear of the dentist, but her manner was so lovely and patient that she settled my nerves immediately. She really went above and beyond to make me feel comfortable. I wish I could find this level of care everywhere!
Teresa Murray
New here & what a lovely welcome. Had a wonderful dentist & hygienist thankyou
Jackie Lee
Kayleigh Williamson
Avoid i wouldn't give any stars if I could. UPDATE. STILL NO REFUND OR COMMUNICATION. I WOULD SERIOUSLY NOT BOTHER FOING TO THIS PLACE. UPDATE guess what still no communication or refund given, these company is a joke. UPDATE: Still no communication and still no refund, as of December 1st. This company is a shambles. UPDATE: Still no communication or refund. I would really avoid this place as of 1st November 2024. This business is a disgrace. And no, apology . UPDATE: Still no communication or refund. I would really avoid this place. June 20th. This business is a disgrace. And no, apology . UPDATE: Still no communication or refund. I would really avoid this place. April 20th UPDATE: Still no communication and still no refund. The business is a shambles and poor customer service. UPDATE: Still no communication or refund as of the 11th March 2024 UPDATE : Still no refund or communication as of the 3rd March 2024 UPDATE: it has now been 34 working days and still no refund, and no correspondence. I would genuinely avoid this practice. I attended my appointment on the date i booked, and I was early. I was asked to be seated in the waiting room. A dental nurse walked past a couple of times and then went downstairs to reception. I sat upstairs and waited 15 mins. I then proceeded down to reception to ask if I was going to be seen as I could really wait much longer if I wasn't. The response was that the dentist was running late. They called them while I was in reception, and they said she is on her way in. If I hadn't gone downstairs, they would have probably left me sitting there. I then return for the appointment I missed I was booked in for a specific time get there early and only to be told that my appointment time has been changed and no one had informed me of this, so i am now waiting an extra 45 minutes and when i was there I got called in and the dentist said I needed to pay an extra amount for the treatment to be completed even though i paid the full amount on the before the first appointment. Because it was outside the time frame of the NHS. However, it was not my fault that I was not seen in the first instance. And I couldn't rearrange an appointment quick enough. Oh, and to get a refund, you have to wait 30 days. I have been let down through no fault of my own. I would recommend somewhere else for your dental treatment. I am not usually a person who writes reviews. However, I have been messed around twice now, and it has caused me extra expense I don't need.
Shaun Backett
Saw my son for all of 45 seconds, said he had an infection but said as he didn’t work there usually he can’t prescribe antibiotics, place is a joke
Malcolm Bennett
Excellent NHS attention in a timely manner
Keith Ludlam
Quick appointment for a checkup. Very pleased. It wasn't a dentist, but a dental therapist (whatever that means ?) No issues apart from the staircase, which looked like it needed a good clean !
Sharon Ellard
Great service, staff very pleasant, was seen on time big thumbs up
Steve Dean
I travelled 40 minutes as this is the closest NHS dentist I could register with. I have 2 teeth that need extracting plus other work. I’ve been told that I can expect a 6 to 12 month wait to extract teeth that are causing me pain. NHS patients are most certainly 2nd class citizens. The surroundings and equipment are quite antiquated compared to my previous dentists, this doesn’t install much faith. I saw a dental technician who is not a dental surgeon and although he was pleasant knowing he isn’t a fully qualified dentist again doesn’t install confidence. As an NHS patient I don’t have any choice but to stick with them but I’m not overly confident I have to admit.
linda davies
Great service made sure I was okay
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307 reviews