Dentalcare Bath
Dental clinic
Georgie
Absolutely stellar service. I was very nervous during my appointment as I have mental health issues and a chronic illness which can interfere with my dental hygiene, but Betul was extremely kind and encouraging, explained everything clearly, and set me at ease right away. It's the first time in a while I've come away from a dentist looking forward to my next appointment. Reception team were also lovely, informative, and really helpful! Cannot recommend this practice enough.
Kate Scott
I've just had the best dental hygienist experience ever! Muhammed was absolutely brilliant. He was extremely pleasant and reassuring whilst being gentle and thorough throughout. He took the time to listen and understand my dental concerns and was very knowledgeable. I would highly recommend him.
STUART SPURRELL
Bradley Lear
I came in for an emergency appointment with Betul Sitki last week as I was in severe pain. I called on the Monday and got an appointment for Wednesday. During the appointment, despite my describing which tooth was hurting, she initially could not determine which one it was. After testing several teeth, she identified the one behind it as the source of pain. She advised me to wait a few days to see if it subsided, mentioning that it might eventually need a root canal or extraction. She also mentioned a “painkiller treatment” that could help calm it down but wasn’t sure if it was necessary. I left feeling uncertain, as the pain was bad enough that I had already taken time off work. The receptionist was fantastic, she advised me to call back if the pain didn’t improve. The pain worsened overnight, so I called the next morning and was given another appointment. When I arrived, I was told that the dental nurse had noted that I’d refused treatment, which was not true and made me feel quite uncomfortable. In the follow-up appointment, I again mentioned that I believed the pain was coming from the front molar rather than the one behind. This time, Ms Sitki confirmed that was the case and proceeded with the “painkiller treatment.” However, I was not checked for numbness after the first injection and experienced significant pain during the procedure. Unfortunately, the pain returned less than a week later. I have since changed to Beech Tree Dental Surgery in Bristol, who were excellent. They took an X-ray and discovered that the previous root filling hadn’t gone down to the pulp, and they redid it properly while explaining each step. I’ve had previous appointments at this practice with Ms Sitki that were fine, but this experience was very distressing and left me feeling uncomfortable and poorly treated. I’ve never felt the need to leave a review before, but in this case, I felt it was important to share my experience.
N Wood
Lovely practice which is clean, welcoming and great value for money. Super friendly team that helped my whole family with signing up as new patients and sorting out initial check ups. I would definitely recommend. There are very few dentists in Bath offering the services and the value you can get at this practice.
Ben Croot
Very friendly and helpful staff, would recommend.
Jo Jackson
Katie Box
Roberta dentist and Julie's the nurse Natalie reception was absolutely amazing, first time we came in a while and they was all very helpful ,kind an understanding and very good with my little one and me . Definitely recommend them😀
William Gaskell
Great dental care for me and my friends have also had a positive experience. I enjoy the benefits of this dental practice as an NHS patient as they are able to meet my needs and also fix problems quickly to nip them in the bud, for example a quick appointment straight away to fix a cracked tooth from a bad filling from another dentist and tooth restoration in one speedy appointment, basics I have found other practices have struggled with.
Kirstin Courtney
Thanks to the fab reception team today so friendly and helpful !
Dentalcare Bath
Dental clinic
Georgie
Absolutely stellar service. I was very nervous during my appointment as I have mental health issues and a chronic illness which can interfere with my dental hygiene, but Betul was extremely kind and encouraging, explained everything clearly, and set me at ease right away. It's the first time in a while I've come away from a dentist looking forward to my next appointment. Reception team were also lovely, informative, and really helpful! Cannot recommend this practice enough.
Kate Scott
I've just had the best dental hygienist experience ever! Muhammed was absolutely brilliant. He was extremely pleasant and reassuring whilst being gentle and thorough throughout. He took the time to listen and understand my dental concerns and was very knowledgeable. I would highly recommend him.
STUART SPURRELL
Bradley Lear
I came in for an emergency appointment with Betul Sitki last week as I was in severe pain. I called on the Monday and got an appointment for Wednesday. During the appointment, despite my describing which tooth was hurting, she initially could not determine which one it was. After testing several teeth, she identified the one behind it as the source of pain. She advised me to wait a few days to see if it subsided, mentioning that it might eventually need a root canal or extraction. She also mentioned a “painkiller treatment” that could help calm it down but wasn’t sure if it was necessary. I left feeling uncertain, as the pain was bad enough that I had already taken time off work. The receptionist was fantastic, she advised me to call back if the pain didn’t improve. The pain worsened overnight, so I called the next morning and was given another appointment. When I arrived, I was told that the dental nurse had noted that I’d refused treatment, which was not true and made me feel quite uncomfortable. In the follow-up appointment, I again mentioned that I believed the pain was coming from the front molar rather than the one behind. This time, Ms Sitki confirmed that was the case and proceeded with the “painkiller treatment.” However, I was not checked for numbness after the first injection and experienced significant pain during the procedure. Unfortunately, the pain returned less than a week later. I have since changed to Beech Tree Dental Surgery in Bristol, who were excellent. They took an X-ray and discovered that the previous root filling hadn’t gone down to the pulp, and they redid it properly while explaining each step. I’ve had previous appointments at this practice with Ms Sitki that were fine, but this experience was very distressing and left me feeling uncomfortable and poorly treated. I’ve never felt the need to leave a review before, but in this case, I felt it was important to share my experience.
N Wood
Lovely practice which is clean, welcoming and great value for money. Super friendly team that helped my whole family with signing up as new patients and sorting out initial check ups. I would definitely recommend. There are very few dentists in Bath offering the services and the value you can get at this practice.
Ben Croot
Very friendly and helpful staff, would recommend.
Jo Jackson
Katie Box
Roberta dentist and Julie's the nurse Natalie reception was absolutely amazing, first time we came in a while and they was all very helpful ,kind an understanding and very good with my little one and me . Definitely recommend them😀
William Gaskell
Great dental care for me and my friends have also had a positive experience. I enjoy the benefits of this dental practice as an NHS patient as they are able to meet my needs and also fix problems quickly to nip them in the bud, for example a quick appointment straight away to fix a cracked tooth from a bad filling from another dentist and tooth restoration in one speedy appointment, basics I have found other practices have struggled with.
Kirstin Courtney
Thanks to the fab reception team today so friendly and helpful !
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