Nhu Nguyen

Once again I would like to thank the reception staff to the doctors Georgina Dickson and Alexa and their team who did my dental check-up and X-ray on 27/11/2025 dental hospital Newcastle. I am very grateful to you. While my English is very poor, they have supported me a lot. The first time I had my 8th tooth extracted here in 2024 and luckily for me to come here in 2025 my wisdom tooth, also known as my 8th tooth, weakened and broke, leaving a big hole, I have been in pain for months now. Although I went to the emergency room, the reception staff and assistants were enthusiastic but the doctors with cold faces did a cursory check and were given painkillers at another hospital but there was no interpreter support, and they were not wearing doctor's clothes and badges. I took painkillers many times but it did not work so I waited forever, I decided to go to Newcastle dental hospital without an appointment but luckily I met the doctors and staff that day who were wonderful. Thank you very much I appreciate you. My saviors

Sharon Barrett

I was born with a cleft lip and palete I’m now 61 and lost a few teeth over the years iv paid private a few times for dentures nothing ever fit. My dentist referred me back to here and I saw jenny who step by step made 2 new dentures they are a perfect fit Jenny and her team were all absolutely lovely. This is a fab place and very proud of it being in the northeast. Well done dental hospital. Xx

ali fong

Wisdom tooth infection dismissed with no examination!! I rang 111 at 12noon after being woken by intense pain from what I knew was a worsening wisdom tooth infection (it has been painful on and off for more than a year). I was referred here for an emergency appointment, which initially felt reassuring. When I arrived, there was no proper check-up, no X-ray, and no attempt to assess the underlying problem. I was simply sent away with a course of antibiotics and nothing else. No explanation of the infection, no discussion of treatment options, and no plan for follow-up. I was told to book a private dentist for check up. I paid £27 for no check up visit. What a joke !!!

Jake

Severe toothache dismissed despite clear infection I rang 111 at 04:00 after being woken by unbearable tooth pain that had already been ongoing for two days. I was referred here for an emergency appointment which at first seemed great. After an X ray clearly showed an infection or abscess at the root of my tooth I was shocked to be told that no antibiotics would be prescribed. I was simply advised to keep taking paracetamol and ibuprofen. No referral for a root canal was offered. They just said they can pull my tooth out. Imagine going to university for 7 years to become a dentist, and all you can do is remove a tooth. Anyone can remove a tooth. Nobody within the building could perform a root canal - blows my mind. It is now 02:00 the following night and I still cannot sleep. My cheek has now swollen further and the pain is radiating across the entire left side of my face. The idea that a bacterial gum infection evidenced by a scan does not warrant antibiotics is beyond belief. I now have to chase another appointment at 08:00 just to be prescribed the medication that should have been given in the first place. False economy. Total waste of time and I strongly recommend that if you know you have an infection/abscess and require antibiotics to treat the pain in order to buy time to find a specialist to perform a root canal, then ask 111 NOT to refer to the RVI Dental Hospital in Newcastle.

Michelle Thompson

I was at the dental hospital on Thursday 23 November the Staff are all helpful and friendly, made me feel more comfortable. Extremely thorough, leave you feeling well looked after. Waiting times are reasonable and all options were discussed in detail, staff didn't mind answering any questions and were very patient. I have aniexty, I couldn't relax in the dental surgery I'm now more then happen to return to the dental hospital when ever I need to be seen I got seen bout 5.20pm it was lovely young lad and lady who seen me I can't recommend them enough if you are scared of dentist they are the people to see there so lovely and helpful really made me feel relaxed and was very helpful when the were pulling me tooth out I would give 10/10

lisa Wakenshaw

Don't remember who I had seen but went in to get sadation 2 days ago and they were so helpful as had anxiety and they calmed me down and talked to me while they distracted me from the needle and getting sleepy. Now I don't remember a thing but they were really nice staff!!

E Henderson

Seen on time

David Yateley

My daughter seen James, he's exceptional!!! Very friendly & explains everything properly ensuring all my daughters needs are met & her getting the right treatment is prioritised!! Thankyou.