Nicola Rogers

After being referred here by 111, I was dreading my appointment because some of the reviews are shocking I however can.hand on heart say I cannot fault the service in any way. I arrived slightly earlier than my appointment time and was met by a friendly man called Leon on Reception. A friendly smile goes a long way and Leon provided that. After filling in some forms I was called into the treatment room. The female dentist Fiona introduced herself and went through my medical history and allergies while her assistant put the details into the computer. Both Fiona and her assistant were friendly, professional and understanding. After explaining why I was there Fiona had a quick look and was more than happy to remove my troublesome wisdom tooth. She explained it wasn't rotten but my gums had receeded which allows bacteria in and could explain the excruciating pain I was in. I was given 2 injections the first I never even felt it. The second was a bit stingy but nothing major. Less than 5 mins later the tooth was out, minimal bleeding,.zero pain, and I was in and out before my actual appointment time. Thank you Leon, Fiona and your assistant, you are all a credit to your profession.

Amy-L K

IGNORE THE BAD REVIEWS I had a 111 emergency appointment today to look at my broken wisdom tooth, I’ve been terrified waiting for the appointment but once I arrived the friendly receptionist put me at ease. I didn’t have to wait long at all before I was seen by the dentist and her assistant, both were super friendly and made me feel so much better. She looked and my tooth and said it would need a filling but I was in and out in less than 10 minutes. I couldn’t recommend them more highly, especially if you have a lot of anxiety surrounding the dentist.

Aehtzaz Ahmed

Referred by 111 Told to arrive for 7.45 Sunday morning. Practice didn't open until 8. The dentist Sadia walked in 15 minutes late - 8:15. Looked at tooth and said cant remove as too close to sinus. Didnt offer filling for other tooth. Gave a 6 week referral. Paid £30. Felt like she wanted rid so she could make her coffee and tend to her children who came into the practice with her and were making a racket upstairs. Went back a week later to request a filling, wanted another £30 before thet could help. Went elsewhere another dentist has removed with ease no issues with sinuses.

Laura Bainbridge

Went for an emergency appointment through 111 today. Iv been having extremely bad pain for the last two months and could no longer cope. I knew it was either going to be root canal or tooth extraction. I'm absolutely terrified of the dentist, the dentist was so reassuring took so much time making sure I was ok, as I was crying and terrified. He explained everything that was going to happen during the tooth extraction. Both the dentist and dental nurse were absolutely incredible, I couldn't of asked for better in my time of desperation. They are both a credit to the dental industry. Honestly can't thank them enough.

Faye Wilde

Ignore the negative reviews! Was referred via 111 today due to severe toothache and not being registered with a dentist.I also have an extreme phobia so was having panic attacks before I even got through the door. The receptionist was amazing, comforting and understanding and did his best to help me remain calm and help me navigate the paperwork. Graham the dentist and his assistant are the most amazing humans to walk the earth. I had teeth unexpectedly extracted and Graham was honest with me and explained every single thing that was happening, guiding me and making sure I was fully numb, which is a big part of my phobia (being able to feel the pain) I could not have asked for a kinder, more understanding team to look after me on one of the hardest experiences of my life and I am beyond grateful I was blessed with this appointment today regardless of whether my teeth had to go. Thank you so much. I am very grateful ☺️

Samera Mustafa Akhter

Referred by 111 and travelled around 35 minutes away for the appointment. Paid almost £30 and the only thing that they did was write a prescription for antibiotics but did not stamped. Came back home and took it to the pharmacy, pharmacy did not accept the prescription as needed to be stamped. Rang the dental practice and they were completely useless, asked me to come back just for the stamp. The lady on the phone kept saying that there isn't anything that she could do, not ready to accept that it was their fault. Really rude and not compassion for patients. Just running business for money and no value of people.

Lynn Cusack

0wn NHS dentist did filling pain getting worse. Had to wait 1 week to go back to NHS dentist, dentist who did filling out of country for another 2 weeks. Told to come back 2 weeks. Another week severe pain seen 111 emergency NHS dentist Sunday. Told complex route canal needed, to go private. To leave a patent in pain for this long is a lack of care, Appalling If NHS dentist unfit to practice then they should be struck off GDC

billie k

Had a dental issue, was referred here by 111. Even though it was a Sunday, the staff were so friendly and understanding, and they were so efficient! Now my dental problem has been sorted and I feel much better for it :)

Jennie Sanchez

I was dreading my emergency appointment due to the reviews. What an incredible service this is. I interacted with the receptionist, the dental nurse, and a female dentist and all three were absolutely wonderful. I cannot imagine working here. A lot of people are in a lot of pain, and just in my short time in the building, people behaved poorly. They must endure a lot of abuse and I don’t envy them one bit. And I’m incredibly grateful they are all there, working hard day after day, helping people. A lot of whom are vulnerable and afraid. Thank you for all who are involved in helping people.

Sophie Hoult

Staff very polite. Managed to get an emergency appointment after 16 hours with 111. Poked 3 teeth said did I feel it said no so told me to take antibiotics doctors gave me. 2 days later I’m still in agony and having to pay for a dentist now.