Dental Access Service
Dentist
Steven Heap
Great service, once id got through the phone Queue and got to Whitegate drive it was very speedy, pleasant and apart from a poke from the needle painless. Very good service.
Laura Mason
Just wanted to say the two ladies Lucy and I think Cherie were absolutely amazing today . I had such a phobia of dentists after a bad experience when I was younger . Lucy talked me through every step and was so kind and reassuring. The extraction was pain free and now I feel I can carry on going to a dentist in the future as they have calmed my fear completely. Two ladies with such a credit to their profession.
Katharine Clowes
Attempted to access emergency help for my mother who has dementia. Person who answered the phone would not wait until I got my Mother, who can not speak, to come to the phone. The phone call could not continue until my mother had spoken on the phone!!! Vascular dementia unable to speak Yet I had to wait 25minutes for someone to pick the phone up. She then put the phone down on me. There’s a zero tolerance policy for patients to adhere to. Perhaps staff need to be mindful that rude behaviour is NOT tolerated by patients either. Training is definitely required by dental access team, Trust has Dementia Awareness training. The team need to access this as a priority.
Roxanne
been in pain for months & don’t have a regular dentist. got an emergency same day appointment, x ray and extraction took place in less than 20 minutes. the dentist was amazing & made me feel reassured & i experienced no pain at all
Chel Johnston
I rang the emergency dentist at 8am, I got through and then the woman put the phone down on me as soon as I did and now I can’t get through at all. Absolute joke!
Peter Lockwood
Wendy Smith-hollins
Lee Withington
Absolutely brilliant was assessed on the phone the lady was real nice got appointment same day as little as 2hr later. Dentist was really good and very caring both of them tooth extracted pain gone. Thank you so much for the great service
Grzegorz Miotk
Over the past week, i had the pleasure of using the emergency dentist at Whitegate Drive twice.. From the very beginning , the reception staff warmly welcomed and helped me with the forms. The dentist was very competent and knowledgeable with her work. The assistants are very nice and put you at ease. During the appointment, they were professional in their approach. I would highly recommend the service to anyone with a tooth problem. Grzegorz Miotk
Shaun Long
Up all night with toothache. Phoned at 8.30am , appointment at 10am , extraction at 10.20am , back home with my feet up at 10.45am. 1st class service.
Dental Access Service
Dentist
Steven Heap
Great service, once id got through the phone Queue and got to Whitegate drive it was very speedy, pleasant and apart from a poke from the needle painless. Very good service.
Laura Mason
Just wanted to say the two ladies Lucy and I think Cherie were absolutely amazing today . I had such a phobia of dentists after a bad experience when I was younger . Lucy talked me through every step and was so kind and reassuring. The extraction was pain free and now I feel I can carry on going to a dentist in the future as they have calmed my fear completely. Two ladies with such a credit to their profession.
Katharine Clowes
Attempted to access emergency help for my mother who has dementia. Person who answered the phone would not wait until I got my Mother, who can not speak, to come to the phone. The phone call could not continue until my mother had spoken on the phone!!! Vascular dementia unable to speak Yet I had to wait 25minutes for someone to pick the phone up. She then put the phone down on me. There’s a zero tolerance policy for patients to adhere to. Perhaps staff need to be mindful that rude behaviour is NOT tolerated by patients either. Training is definitely required by dental access team, Trust has Dementia Awareness training. The team need to access this as a priority.
Roxanne
been in pain for months & don’t have a regular dentist. got an emergency same day appointment, x ray and extraction took place in less than 20 minutes. the dentist was amazing & made me feel reassured & i experienced no pain at all
Chel Johnston
I rang the emergency dentist at 8am, I got through and then the woman put the phone down on me as soon as I did and now I can’t get through at all. Absolute joke!
Peter Lockwood
Wendy Smith-hollins
Lee Withington
Absolutely brilliant was assessed on the phone the lady was real nice got appointment same day as little as 2hr later. Dentist was really good and very caring both of them tooth extracted pain gone. Thank you so much for the great service
Grzegorz Miotk
Over the past week, i had the pleasure of using the emergency dentist at Whitegate Drive twice.. From the very beginning , the reception staff warmly welcomed and helped me with the forms. The dentist was very competent and knowledgeable with her work. The assistants are very nice and put you at ease. During the appointment, they were professional in their approach. I would highly recommend the service to anyone with a tooth problem. Grzegorz Miotk
Shaun Long
Up all night with toothache. Phoned at 8.30am , appointment at 10am , extraction at 10.20am , back home with my feet up at 10.45am. 1st class service.
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29 reviews