High Street Dental Practice
Dental clinic
Martyn Defurey
Rang this morning as its been a while since I've had a check up and I've not received a text or call when my check up is due... I've been coming here for a lot of years and mark has always been fantastic... the girl on the phone said sorry its been too long since your last checkup and your not registered here anymore.. also said mark didn't own the practice anymore. So because of the new owners incompetency and not organising checkups I'm now without a dentist.. throughly disappointed after years of being a patient.
Lina Khan
Ahmed (dental therapist) is lovely. Especially for young kids and dealing with there teeth. Lovely experience
Jilly P
Having visited this practice under the new owners, I will not return. I was told very quickly I needed a deep clean and it would cost £73.50. He wanted to fit me in 3 days later (I bet he did). I wasn't offered the scale and polish that I should have been offered that comes within the check up and price. Mark, who I had been going to for years always commented on how well I looked after my teeth and yes every now and again had a scale and polish. It seems the new owners are more interested in making money than actual care for the patients. Very disappointed as I bet a lot of other patients are.
Coley Dale
They are ok other than can never get through on the phone ever no matter when you call!
Samir Oukhaba (Goldizer)
Very disappointed with my visit today. I expected the same treatment and quality of care as I have always received at this practice from Mark and his team. A patient here of over 20 years, I am very disheartened.
LaurenAprilJ
I have been at this practice for over 2 years. They ran everything perfectly and the dentist really seemed to care and do there best in an timely manner. Since the old owner sold the practice 2 years ago this practice has become an absolute shambles. It's taken over 2 years to have 4 fillings completed and I have been waiting over 5 months for an emergency extraction after cracking my tooth. Everytime you attend your appointment you will be told the dentist you saw last time no longer works there, they will then charge you for a new consultation with a new dentist and this cycle continues, meaning you never get the treatment you were booked in for due to them not working there. The dentists that currently work there don't seem to care if your in pain or what treatment plan you had and will do the bare minimum. would honestly suggest you go anywhere else I have now launched a formal complaint and urge all who have been effected by the sale of the practice to do the same
sultan muhammad
The lady at the reception desk called halima was very helpful. The dentist was brilliant and met our needs adequately and professionally.
Carolyn Helm
I am speechless how rude my granddaughter was treated and spoke to. The lady dentist almost called her fat just because she need a filling 😳. And just for the record she not fat she is very slim . Not very professional. Can not understand it my daughter went and was treated very well. My granddaughter said it was the dentist first day my be it's gone to her head ; If they carry on like that people will take there custom else where .
Robert McCarthy
Having been to see the dentist for over 50 years, I can say I'm not a fan. However today I had a filling and clean to which was the best experience I've had yet. Thank you Charlotte for being gentle and understanding and to Tayyba for her assistance. 10/10 I have another appointment next week and can say I'm quite lookibg forward to it. Thank you again.
Teilla Ali
Can honestly recommend nicky as a dentist all day every day. She's straight to the point if she can save your teeth she will put the work in. She's brilliant.
High Street Dental Practice
Dental clinic
Martyn Defurey
Rang this morning as its been a while since I've had a check up and I've not received a text or call when my check up is due... I've been coming here for a lot of years and mark has always been fantastic... the girl on the phone said sorry its been too long since your last checkup and your not registered here anymore.. also said mark didn't own the practice anymore. So because of the new owners incompetency and not organising checkups I'm now without a dentist.. throughly disappointed after years of being a patient.
Lina Khan
Ahmed (dental therapist) is lovely. Especially for young kids and dealing with there teeth. Lovely experience
Jilly P
Having visited this practice under the new owners, I will not return. I was told very quickly I needed a deep clean and it would cost £73.50. He wanted to fit me in 3 days later (I bet he did). I wasn't offered the scale and polish that I should have been offered that comes within the check up and price. Mark, who I had been going to for years always commented on how well I looked after my teeth and yes every now and again had a scale and polish. It seems the new owners are more interested in making money than actual care for the patients. Very disappointed as I bet a lot of other patients are.
Coley Dale
They are ok other than can never get through on the phone ever no matter when you call!
Samir Oukhaba (Goldizer)
Very disappointed with my visit today. I expected the same treatment and quality of care as I have always received at this practice from Mark and his team. A patient here of over 20 years, I am very disheartened.
LaurenAprilJ
I have been at this practice for over 2 years. They ran everything perfectly and the dentist really seemed to care and do there best in an timely manner. Since the old owner sold the practice 2 years ago this practice has become an absolute shambles. It's taken over 2 years to have 4 fillings completed and I have been waiting over 5 months for an emergency extraction after cracking my tooth. Everytime you attend your appointment you will be told the dentist you saw last time no longer works there, they will then charge you for a new consultation with a new dentist and this cycle continues, meaning you never get the treatment you were booked in for due to them not working there. The dentists that currently work there don't seem to care if your in pain or what treatment plan you had and will do the bare minimum. would honestly suggest you go anywhere else I have now launched a formal complaint and urge all who have been effected by the sale of the practice to do the same
sultan muhammad
The lady at the reception desk called halima was very helpful. The dentist was brilliant and met our needs adequately and professionally.
Carolyn Helm
I am speechless how rude my granddaughter was treated and spoke to. The lady dentist almost called her fat just because she need a filling 😳. And just for the record she not fat she is very slim . Not very professional. Can not understand it my daughter went and was treated very well. My granddaughter said it was the dentist first day my be it's gone to her head ; If they carry on like that people will take there custom else where .
Robert McCarthy
Having been to see the dentist for over 50 years, I can say I'm not a fan. However today I had a filling and clean to which was the best experience I've had yet. Thank you Charlotte for being gentle and understanding and to Tayyba for her assistance. 10/10 I have another appointment next week and can say I'm quite lookibg forward to it. Thank you again.
Teilla Ali
Can honestly recommend nicky as a dentist all day every day. She's straight to the point if she can save your teeth she will put the work in. She's brilliant.
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