kim bodycombe

As an anxious patient, I was really dreading having my tooth pulled out this morning. Jim was fast, efficient and made sure I didn't feel any pain. The two assistants were absolutely lovely: very reassuring, and clear with after-care instructions. I have previously been treated at the practice by Dr Azhar, who was extremely thorough, professional, and patient. She made me feel at ease, which is probably the best thing you can say about a dentist. Thank you to all the team at JP.

Nuray Shabanov

Same day appointment for my daughter perfect

Tilly Walton

My daughter, who has disabilities, was referred to Jim Peirson Dentist in Norwich for two teeth extractions before getting her braces fitted. She is naturally very nervous about dental visits, especially after being previously traumatised by an earlier appointment with Jim himself. Unfortunately, our latest visit only made things worse. When my daughter became upset and scared, Jim showed absolutely no compassion or understanding. Instead of taking the time to reassure her or adapt his approach, he stood there huffing, clearly frustrated, and then walked out of the room, leaving my daughter lying there mid-treatment. He never came back. We left the appointment in shock. I later sent an email to the practice asking for other options or to see a different dentist, but received no reply. Eventually, I called and was booked with a new dentist named Katie, who I was told was recently hired. Before the appointment, I explained clearly that my daughter has disabilities and would need extra time and patience. However, when we arrived, Katie was rude and dismissive from the start. It was obvious she had spoken to Jim beforehand, as her attitude was unwelcoming and cold. She said she only had 15 minutes and that the appointment was just to “say hello,” not for extractions – even though my daughter was fully prepared and expecting treatment. When I expressed confusion, she became aggressive, saying my daughter would no longer be treated at the practice at all. The receptionists have always been polite and understanding, but as for the dentists themselves – the experience has been appalling. There was no compassion, no professionalism, and no care shown toward a vulnerable child. I would strongly advise anyone, especially parents of children with additional needs, to avoid this practice entirely. Both Jim and Katie showed behaviour that is completely unacceptable in healthcare, particularly when dealing with anxious or disabled patients. AVOID!!!

Jensen Arundel

If you’re looking for a dentist who will make your teeth fall out then this is the place to go. Dentist spoke to you like there a Karen with no customer service would avoid this dentist at all costs as I am not happy and wound not recommend to no one!!!!!!!!!!!!!!!!!!!!

Ben Nichols

No patient skills whatsoever. Dentist from the dark ages. AVOID AT ALL COSTS ESPECIALLY IF YOU HAVE CHILDREN

Emily Martin

Very professional and supportive dentist. As someone who had a life long fear of the dentist the staff here have put me at ease. I am no longer scared of going to my appointments while I am still anxious i know they will act in a supportive and compassionate way not at all judgmental. The receptionist we spoke to on Thursday evening was also very lovely, caring and acted with empathy and compassion 10/10 would recommend this practise to anyone

John

The only thing I need to say about this place is this - If Dr Daiana had been my Dentist during childhood, then I would not have had so many concerns with going to the Dentist. Both her and the nurses do a great job at making you feel at ease.

Paula Graves

Was seen yesterday on an emergency visit.( March 4) Brilliant!!!! The dentist was very kind and I didn't feel my tooth come out!!! I was amazed! Nurse was lovely and kind. Held my hand 👏 Can't thank them enough for seeing me so quickly . 💖

Hanady Kashmoola

Receptionist are so nice , always helpful. We see Dr Azhar everytime she is so nice and professional with kids . Thanks you so much .