Jackson's Dental Care
Dentist
Alison Aitken
Overall amazing experience & I would highly recommend with no hesitation. The receptionist, Gill, made me feel really welcome and was happy to explain anything which I was unsure of with this being my first visit to the dentist in a while. Ellie & Tim are very thorough in their approach and made me feel calm during check up and procedure. I could not fault them and I will definitely be passing on the recommendation to my friends & family!
Christine Burgoyne
All the staff in this practice are very professional and excellent at their jobs. I can't rate them highly enough. They have treated both my husband and myself. Tim has explained our treatment in detail from start to finish and the results are excellent, can't praise him enough. If you are looking for a new dental practice look no further!!!
Rachel Jones Hind
Would give 10 stars if it was allowed, I can’t recommend Jackson’s dental care enough I am registered blind walk with a cane and Gill and the staff Have looked after me so much it melts my heart to know they are decent humans still about, and I have my smile And have teeth again after I knocked mine out when I had epileptic fit and smashed my front teeth out. my confidence has gone through the roof and smiling now they are done. Tim is a great dentist and has done a brilliant job!!! Have a look at my before and after photos
Veronica Smethurst
I was recommended to Jacksons Dental Care as I had not been to the dentist for years. I was extremely nervous on my first appointment but on entering Jill the receptionist helped to put me at ease, Tim and his assistant where also brilliant, explaining everything step by step. I had 2 follow up appointments booked the same day for the treatment required, unfortunately I had to cancel the 1st as I was unwell, Jill was very understanding and concerned and there was no problem cancelling the appointment and another appointment was made Jill rang me the day after my first treatment to check I was ok and Tim also offered to see me again if there were any issues. I would not hesitate to recommend you contact Jill if you require an appointment with Tim at Jacksons Dental Care.
Josefa Coleman
I can highly recommend this Dentist, I am a nervous patient and have not been going to see anyone regularly because of this. From the minute you walk in the door Gill the receptionist is welcoming and lovey. Tim and Ellie are amazing, they explained the treatment plan and what needed to be done. I actually enjoy going to the dentist now. Something I never thought I would ever say!!!
Alexandra
So happy with all my treatment done at Jackson’s Dental Care, Tim and Ellie and all the nurses are great at treating nervous patients. Big thanks to Gill on reception for being so kind and welcoming
Laura Harrop
I was initially referred to this dental practice by a family member who spoke very highly of Tim. After enrolling in their plan, I was disappointed by my experience with the receptionist, Gill. I recently had to cancel an appointment, providing the required 48-hour notice, but was met with sighs and an unhelpful response. I was informed that rebooking would require consultation with Tim, and there was a suggestion of a potential cancellation fee despite following proper protocol. While I understand the need for policies regarding cancellations, I found the interaction to be less than professional and not in line with the customer service I had anticipated. As a result, I have decided to cancel my plan and seek care elsewhere, where I can expect a more accommodating and positive experience when rescheduling appointments. I believe that with additional training in customer service, particularly in handling such situations with a more understanding and proactive approach, the practice could better serve its patients.
Darren Martin
Having had a bad experience many years ago with another practise and not having treatment for a long time I finally plucked up the courage to go to Jackson's and Tim and the team couldn't do enough for me making me feel comfortable and explaining the treatment and procedures and also popping upstairs for their brilliant hygienist to work her magic and after several visits they have all done an excellent job for me and have a customer for life. Also the cost of the treatment was very reasonable. 5🌟from me.
Richard Nuttall
Just had some root canal work done that was not quite straightforward, there only being a third of the tooth remaining, but Tim smashed it. Very skilled, very gentle and very competent. Thanks Tim.
Catherine Turner
Will not go anywhere else now , Tim and the team have been fabulous , lovely staff & very accommodating , a completely different experience than that I had from a city centre dental practice .Tim listened and understood my needs without trying to talk me into having extra work done . Thanks Tim and the team , I highly recommend.
Jackson's Dental Care
Dentist
Alison Aitken
Overall amazing experience & I would highly recommend with no hesitation. The receptionist, Gill, made me feel really welcome and was happy to explain anything which I was unsure of with this being my first visit to the dentist in a while. Ellie & Tim are very thorough in their approach and made me feel calm during check up and procedure. I could not fault them and I will definitely be passing on the recommendation to my friends & family!
Christine Burgoyne
All the staff in this practice are very professional and excellent at their jobs. I can't rate them highly enough. They have treated both my husband and myself. Tim has explained our treatment in detail from start to finish and the results are excellent, can't praise him enough. If you are looking for a new dental practice look no further!!!
Rachel Jones Hind
Would give 10 stars if it was allowed, I can’t recommend Jackson’s dental care enough I am registered blind walk with a cane and Gill and the staff Have looked after me so much it melts my heart to know they are decent humans still about, and I have my smile And have teeth again after I knocked mine out when I had epileptic fit and smashed my front teeth out. my confidence has gone through the roof and smiling now they are done. Tim is a great dentist and has done a brilliant job!!! Have a look at my before and after photos
Veronica Smethurst
I was recommended to Jacksons Dental Care as I had not been to the dentist for years. I was extremely nervous on my first appointment but on entering Jill the receptionist helped to put me at ease, Tim and his assistant where also brilliant, explaining everything step by step. I had 2 follow up appointments booked the same day for the treatment required, unfortunately I had to cancel the 1st as I was unwell, Jill was very understanding and concerned and there was no problem cancelling the appointment and another appointment was made Jill rang me the day after my first treatment to check I was ok and Tim also offered to see me again if there were any issues. I would not hesitate to recommend you contact Jill if you require an appointment with Tim at Jacksons Dental Care.
Josefa Coleman
I can highly recommend this Dentist, I am a nervous patient and have not been going to see anyone regularly because of this. From the minute you walk in the door Gill the receptionist is welcoming and lovey. Tim and Ellie are amazing, they explained the treatment plan and what needed to be done. I actually enjoy going to the dentist now. Something I never thought I would ever say!!!
Alexandra
So happy with all my treatment done at Jackson’s Dental Care, Tim and Ellie and all the nurses are great at treating nervous patients. Big thanks to Gill on reception for being so kind and welcoming
Laura Harrop
I was initially referred to this dental practice by a family member who spoke very highly of Tim. After enrolling in their plan, I was disappointed by my experience with the receptionist, Gill. I recently had to cancel an appointment, providing the required 48-hour notice, but was met with sighs and an unhelpful response. I was informed that rebooking would require consultation with Tim, and there was a suggestion of a potential cancellation fee despite following proper protocol. While I understand the need for policies regarding cancellations, I found the interaction to be less than professional and not in line with the customer service I had anticipated. As a result, I have decided to cancel my plan and seek care elsewhere, where I can expect a more accommodating and positive experience when rescheduling appointments. I believe that with additional training in customer service, particularly in handling such situations with a more understanding and proactive approach, the practice could better serve its patients.
Darren Martin
Having had a bad experience many years ago with another practise and not having treatment for a long time I finally plucked up the courage to go to Jackson's and Tim and the team couldn't do enough for me making me feel comfortable and explaining the treatment and procedures and also popping upstairs for their brilliant hygienist to work her magic and after several visits they have all done an excellent job for me and have a customer for life. Also the cost of the treatment was very reasonable. 5🌟from me.
Richard Nuttall
Just had some root canal work done that was not quite straightforward, there only being a third of the tooth remaining, but Tim smashed it. Very skilled, very gentle and very competent. Thanks Tim.
Catherine Turner
Will not go anywhere else now , Tim and the team have been fabulous , lovely staff & very accommodating , a completely different experience than that I had from a city centre dental practice .Tim listened and understood my needs without trying to talk me into having extra work done . Thanks Tim and the team , I highly recommend.
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