SpaDental Saltash
Dentist
Jo Turner
I do not recommend at all. Appointments are constantly changed at the last minute and when you do finally get to have your appointment you end up waiting for 1.5 hours. If you do see the dentist she is rude and heavy handed - I have zero problems going to the dentist so dread to think how a nervous patient would fair with her! She's was trying to ask me questions while simultaneously digging an implement into my gums and wondered why I didn't answer. The last straw was when I was 3 minutes late and the dentist wouldn't see me (10 days post partum after they changed my appointment again!) I never had the x-rays I paid for and they would not refund. Head Office were supposed to call to discuss but never did. Overall, avoid avoid avoid!
Rachael Talbot
Awful . My kids have been to this dentist the last year. They do not do well with children with additional needs. No accommodation for quieter times or more time in an appointment. The nhs seem to be ok with leaving autistic children to be in pain for 18 months while neurotypical children can be supported immediately.
Sh
Around a year ago I signed my kids up to the nhs side of this dentist. Their other dentist would only see them every 3 years so registered them with spa dental. I can not fault them at all. They are seen every 3 months. my girl had a filling and the dentist was so lovely with her. Took my boy in today who, admittedly is very squeamish and needs a plaster for a needle prick scratch. This was his first filling and I 100% did not think he would do it. The dentist put him right at ease. Talked through the process, let him take breaks ext. the filling was done successfully! They haven’t had any problems with waiting times, treatments or anything. Just a really great service. Staff are really nice. Absolutely would recommend
Martin Harrison
Just rang to ask for a quote for one tooth to add to my current dentures and she just gave me a quote of 900 pounds ridiculous the most expensive so far..and she needs to have more training about prices
Saskia Thornton
i went there, i am only 13 and my ‘dentist’ gave me a huge abscess that had to be drained at the hospital, at first she had thought she had done my filling too close to the nerve.. turns out she left an air bubble in my filling but i’m unsure to as it was just that, i cannot insert photos of my absces but i can assure you it was huge. not to mention i have a bad infection which also leaded to my tooth dying.. i went in for a filling but even before that my tooth was feeling no pain before and before it died it was very sensitive i couldn’t drink or eat anything cold the pain would be so intense it wasn’t just a little sting. overall the lady was very nice but maybe it was a ‘little’ mistake, but that mistake has caused me a lot of pain.
Nikki Dray
Speedy appointment booking, excellent service and treatment for the children! Grateful to have been able to register the children here!
Su Frost
Had a positively dire experience here. Went to ask for help with a broken tooth but they were not interested as were more keen for me to have full dentures at almost £3000. Have already got dentures which are perfectly fine. The dentist was nasty, rude and abrupt, made me feel awful, and I paid £100 for that dubious pleasure. Whatever charm school she attended owes her a very large refund. Asked me to come in earlier than my appointment as someone was ill and then left me waiting for an hour. Wouldn`t have given one star but cannot post without doing so.
Tommy Keneth
Good
Mummy 2024
My son has had his gum growing over his molar for at least a year. after three bookings to 'fix' the issue all three bookings ended up being 'booked wrong' and only ended up being check ups, after a year of this nonsense he ended up with an abscess under his tooth crying in agony, emergency appointment, they swore to us there wasn't an infection (which we swore there was and needed antibiotics first) took an xray swore to us there was no infection, proceeded to cut back the gum, hours later burning up and swelling up, tried to get an appointment 8:30 was offered a 2 o'clock appointment with an hours notice, which I couldn't physically make so was offered next day. Went to emergency dentist, xray showed abscess under tooth which has exploded his cheek to the point he can't eat solids nor open his mouth to get a spoon in. Would expect some pain and swelling, but to the point he cant open his mouth? The receptionist was amazing, and did her best and was lovely, but this was totally avoidable will not take my children back. Would have added photo but is of my minor son.
Therian Gurl
Been trying to phone them for three days
SpaDental Saltash
Dentist
Jo Turner
I do not recommend at all. Appointments are constantly changed at the last minute and when you do finally get to have your appointment you end up waiting for 1.5 hours. If you do see the dentist she is rude and heavy handed - I have zero problems going to the dentist so dread to think how a nervous patient would fair with her! She's was trying to ask me questions while simultaneously digging an implement into my gums and wondered why I didn't answer. The last straw was when I was 3 minutes late and the dentist wouldn't see me (10 days post partum after they changed my appointment again!) I never had the x-rays I paid for and they would not refund. Head Office were supposed to call to discuss but never did. Overall, avoid avoid avoid!
Rachael Talbot
Awful . My kids have been to this dentist the last year. They do not do well with children with additional needs. No accommodation for quieter times or more time in an appointment. The nhs seem to be ok with leaving autistic children to be in pain for 18 months while neurotypical children can be supported immediately.
Sh
Around a year ago I signed my kids up to the nhs side of this dentist. Their other dentist would only see them every 3 years so registered them with spa dental. I can not fault them at all. They are seen every 3 months. my girl had a filling and the dentist was so lovely with her. Took my boy in today who, admittedly is very squeamish and needs a plaster for a needle prick scratch. This was his first filling and I 100% did not think he would do it. The dentist put him right at ease. Talked through the process, let him take breaks ext. the filling was done successfully! They haven’t had any problems with waiting times, treatments or anything. Just a really great service. Staff are really nice. Absolutely would recommend
Martin Harrison
Just rang to ask for a quote for one tooth to add to my current dentures and she just gave me a quote of 900 pounds ridiculous the most expensive so far..and she needs to have more training about prices
Saskia Thornton
i went there, i am only 13 and my ‘dentist’ gave me a huge abscess that had to be drained at the hospital, at first she had thought she had done my filling too close to the nerve.. turns out she left an air bubble in my filling but i’m unsure to as it was just that, i cannot insert photos of my absces but i can assure you it was huge. not to mention i have a bad infection which also leaded to my tooth dying.. i went in for a filling but even before that my tooth was feeling no pain before and before it died it was very sensitive i couldn’t drink or eat anything cold the pain would be so intense it wasn’t just a little sting. overall the lady was very nice but maybe it was a ‘little’ mistake, but that mistake has caused me a lot of pain.
Nikki Dray
Speedy appointment booking, excellent service and treatment for the children! Grateful to have been able to register the children here!
Su Frost
Had a positively dire experience here. Went to ask for help with a broken tooth but they were not interested as were more keen for me to have full dentures at almost £3000. Have already got dentures which are perfectly fine. The dentist was nasty, rude and abrupt, made me feel awful, and I paid £100 for that dubious pleasure. Whatever charm school she attended owes her a very large refund. Asked me to come in earlier than my appointment as someone was ill and then left me waiting for an hour. Wouldn`t have given one star but cannot post without doing so.
Tommy Keneth
Good
Mummy 2024
My son has had his gum growing over his molar for at least a year. after three bookings to 'fix' the issue all three bookings ended up being 'booked wrong' and only ended up being check ups, after a year of this nonsense he ended up with an abscess under his tooth crying in agony, emergency appointment, they swore to us there wasn't an infection (which we swore there was and needed antibiotics first) took an xray swore to us there was no infection, proceeded to cut back the gum, hours later burning up and swelling up, tried to get an appointment 8:30 was offered a 2 o'clock appointment with an hours notice, which I couldn't physically make so was offered next day. Went to emergency dentist, xray showed abscess under tooth which has exploded his cheek to the point he can't eat solids nor open his mouth to get a spoon in. Would expect some pain and swelling, but to the point he cant open his mouth? The receptionist was amazing, and did her best and was lovely, but this was totally avoidable will not take my children back. Would have added photo but is of my minor son.
Therian Gurl
Been trying to phone them for three days
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