Amelia Street Dental Clinic
Dental clinic
andy reilly
Good, quick no waiting with a good overall experience . Colosseum now, but have been with the previous people ie.over 25 years.! Glad I managed to get on Your list. So continue the good work and see you in new year for a check 🆙✔️. 🫡🅰️1️⃣®️ Don't want to add photos as had Three Teeth out.!!
Aryan Farsinejad
Markie Mark
Friendly Very professional staff and the dentist explained everything about the procedure and was really good best dentist I have ever had.
Sutton Michael
They are the best I have been too,they are so friendly and efficient and they put you at ease.
Nana Adjoa
Had an excellent treatment and patience ,it the best dental care and experience I have had with my son as well, everything is in point
GLENN WALKER
Very polite and caring.
Ali Alhaimi
Subject: Formal Complaint Regarding Inappropriate Staff Behavior and Recurring Delay Issues - November 10, 2025 at 14:58.pm To the Management of Amelia Street Dental Clinic, Dear Sir/Madam, I am writing to formally express my profound disappointment and distress regarding the unprofessional treatment I received from your reception staff today, November 10, 2025, and to address a recurring issue of appointment delays at your clinic. 1. Incident of Unprofessional Staff Behavior: My appointment was scheduled for14:44 PM. I encountered an unforeseen delay of just a few minutes due to a situation entirely beyond my control (the bus I was on was stopped because of a dispute with a passenger). I immediately tried to call the clinic to inform you of the delay; however, I was unable to reach anyone or get a prompt response, which added to my anxiety. Upon my arrival, I attempted to explain the situation to the receptionist seated in the middle chair at the front desk. Unfortunately, her reaction was completely unempathetic. She spoke to me in a disrespectful and arrogant manner. The situation was significantly worsened when the receptionist seated on the right-hand side of the desk intervened in an unprofessional way. This created a sense of being ganged up on and a very hostile atmosphere. I felt attacked from multiple sides and was unable to properly explain my perspective. I must emphasize that I am an individual with documented health and psychological conditions and am undergoing treatment. I can provide medical evidence to support this. This rigid and unsympathetic treatment had a severely negative impact on my well-being. 2. Recurring Delay Issues from the Clinic: I have also consistently experienced delays on the clinic's part. For example, if my appointment is at 2:30 PM, I am typically called in 10 to 15 minutes after the scheduled time. This is not an isolated incident but has occurred during previous visits. I find this to be a disrespectful waste of my time, especially given my health circumstances. Summary: In short, I had to deal with: 1. A recurring delay from your side. 2. Difficulty in reaching anyone by phone during an emergency. 3. Inappropriate and disrespectful treatment when I tried to explain my own brief, unavoidable delay. My Requests: 1. A formal, written apology addressing both the verbal disrespect I endured and the clinic's policy of recurrent delays. 2. A thorough investigation into the conduct of the mentioned reception staff and appropriate corrective action. 3. A clear explanation of the steps you will take to ensure patient appointment times are respected and phone service is improved. 4. A personal phone call from the managing director to discuss this matter. I trust you will handle this complaint with the seriousness it deserves and look forward to your prompt and respectful response. Sincerely,
Ola Ayeni
They are very polite and communication is good, I recommend them to any individual who may need their service.
Panagiota Strigopoulou
Excellent dentists and support staff!
tonymaxine
All round superb care and treatment i can highly recommend
Amelia Street Dental Clinic
Dental clinic
andy reilly
Good, quick no waiting with a good overall experience . Colosseum now, but have been with the previous people ie.over 25 years.! Glad I managed to get on Your list. So continue the good work and see you in new year for a check 🆙✔️. 🫡🅰️1️⃣®️ Don't want to add photos as had Three Teeth out.!!
Aryan Farsinejad
Markie Mark
Friendly Very professional staff and the dentist explained everything about the procedure and was really good best dentist I have ever had.
Sutton Michael
They are the best I have been too,they are so friendly and efficient and they put you at ease.
Nana Adjoa
Had an excellent treatment and patience ,it the best dental care and experience I have had with my son as well, everything is in point
GLENN WALKER
Very polite and caring.
Ali Alhaimi
Subject: Formal Complaint Regarding Inappropriate Staff Behavior and Recurring Delay Issues - November 10, 2025 at 14:58.pm To the Management of Amelia Street Dental Clinic, Dear Sir/Madam, I am writing to formally express my profound disappointment and distress regarding the unprofessional treatment I received from your reception staff today, November 10, 2025, and to address a recurring issue of appointment delays at your clinic. 1. Incident of Unprofessional Staff Behavior: My appointment was scheduled for14:44 PM. I encountered an unforeseen delay of just a few minutes due to a situation entirely beyond my control (the bus I was on was stopped because of a dispute with a passenger). I immediately tried to call the clinic to inform you of the delay; however, I was unable to reach anyone or get a prompt response, which added to my anxiety. Upon my arrival, I attempted to explain the situation to the receptionist seated in the middle chair at the front desk. Unfortunately, her reaction was completely unempathetic. She spoke to me in a disrespectful and arrogant manner. The situation was significantly worsened when the receptionist seated on the right-hand side of the desk intervened in an unprofessional way. This created a sense of being ganged up on and a very hostile atmosphere. I felt attacked from multiple sides and was unable to properly explain my perspective. I must emphasize that I am an individual with documented health and psychological conditions and am undergoing treatment. I can provide medical evidence to support this. This rigid and unsympathetic treatment had a severely negative impact on my well-being. 2. Recurring Delay Issues from the Clinic: I have also consistently experienced delays on the clinic's part. For example, if my appointment is at 2:30 PM, I am typically called in 10 to 15 minutes after the scheduled time. This is not an isolated incident but has occurred during previous visits. I find this to be a disrespectful waste of my time, especially given my health circumstances. Summary: In short, I had to deal with: 1. A recurring delay from your side. 2. Difficulty in reaching anyone by phone during an emergency. 3. Inappropriate and disrespectful treatment when I tried to explain my own brief, unavoidable delay. My Requests: 1. A formal, written apology addressing both the verbal disrespect I endured and the clinic's policy of recurrent delays. 2. A thorough investigation into the conduct of the mentioned reception staff and appropriate corrective action. 3. A clear explanation of the steps you will take to ensure patient appointment times are respected and phone service is improved. 4. A personal phone call from the managing director to discuss this matter. I trust you will handle this complaint with the seriousness it deserves and look forward to your prompt and respectful response. Sincerely,
Ola Ayeni
They are very polite and communication is good, I recommend them to any individual who may need their service.
Panagiota Strigopoulou
Excellent dentists and support staff!
tonymaxine
All round superb care and treatment i can highly recommend
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