Sam Wright

Prev. a long-time patient of Garth who was a great dentist. I've now had a appointments with Louisa and Kenny who are also very good. Esp. thanks to Kenny who saw me quickly when sensitivity came on suddenly. He was reassuring about possible causes and gave helpful tips to manage it.

Amie Willson

I’ve had a check up and a filling with Louisa. Very personable, puts you at ease and efficient. Recommend!

jenismithx

Could never go anywhere else. Kenny is genuinely the most patient, caring and best dentist I’ve ever had. I’m a dental phobic and he is amazing with me. The dental nurse and receptionist are both lovely too (sorry I don’t know your names!) Practice is always spotless and always greeted with a warm smile. Also if you’re very well behaved you get a sticker (I’m 32 🤣🫠)

Stewart Walker

Friendly, professional and modern dental practice, set in an old Victorian building in Edinburgh city centre with pay and display parking at the door. I've had bad experiences in the past and am pretty scared of dentists, I'm always put at ease and am free to play very loud music through my ear buds (drills then sound better). My dentist even showed me hand signs she'd make for me to bite down, rinse etc so as not having to mess about with my phone. The most important part to me though is that it's always been totally pain free.

K D

I attended the practice recently for a check up. The whole team were friendly and professional despite being understaffed on the day. I was made to feel at ease during the appointment and all my options were explained thoroughly to me. Louisa and Lorraine were excellent, very welcoming, friendly and knowledgeable.

John Garrick

First visit as an NHS patient. Excellent; friendly, professional; helpful and informative. 😁

BB

Great Practice, Great Service, Great Experience

Lorraine Clarke

I went to this dental practice for over 25 years, and had great experiences with Garth and his immediate successor Samantha. Samantha's successor was OK, although I was kept waiting for over half an hour after my appointment time and finally had to ask if they'd forgotten about me - no, the previous patient was running over - which I totally understood but it would have been polite to let me know, although both receptionist and dentist were apologetic, so I thought no more about it. However, I had to attend for an emergency one day when my dentist was off and was sent to a different female dentist. Who blamed me for not having my tooth repaired sooner, before it broke (the emergency). I'd taken the first appointment I'd been offered after the issue was identified at my check up - 2 months later. That appointment wasn't due for another two weeks and I'd literally just cancelled it the previous day, as at my check up I had been very much left with the impression that it *was not* urgent and I had to attend the hospital with my dad that day instead. However, the way in which I was spoken to by this dentist was totally unacceptable. Somehow fixing my tooth was both urgent but could wait for nearly another 7 weeks and I pointed out this contradiction. And I was told "well you are going on holidays for two weeks, what do you expect?". I'm sorry, what??? The first appointment you mentioned was 2 weeks AFTER I returned from my holiday, which was still over 3 weeks away. So I'm unclear exactly how my holiday impacted it. However, this dentist's tone was dismissive and rude from the second I walked through the door - I cracked a joke about hoping I was wasting their time and overreacting and that the damage wasn't that bad to be met with "WELL HAVE YOU BROKEN YOUR TOOTH OR NOT?". I tried to explain that I had but I was hoping it wasn't as bad as I thought to be met with a scowl. It's difficult to explain on a review just how rudely I was treated by this dentist. Suffice to say that the second I got home I started phoning round other dental practices and have luckily found a delightful dentist much closer to my house. This place has changed drastically since Garth was there. Put it this way - I now prefer paying for a private dentist than dealing with them, after over 25 years with the practice.

Abby Mcintyre

Very nice practise and amazing staff. I was seen right away by Louisa and she was lovely and knowledgeable from start to finish!

Susan Stark

Arrived today just before 12.45 for a check-up. Was advised that the dentist was running around 10 minutes late. After several checks and extending my parking I was seen after 35minutes. Dentist (who is new) failed to introduce herself and did offer a token apology for running late, as she’d had a complex appointment earlier. My check-up took 5 minutes and, as I am an NHS patient, I was then advised I could book another appointment in 12 months time. I have been a patient with this practice for 30+ years and have been extremely happy with their service until today. I suspect I will look elsewhere. I also feel that patients should have been advised in advance that their dentist was changing…