Falkner House Dentistry
Dental clinic
Rebecca Katsikas
Beware of a particular female dentist there. I won't mention her name out of common decency, which she lacks. She did two huge fillings on me leaving me with 9 weeks of pain and suffering which led to three root canal treatments. One filling she did, didn't even need doing and there was no evidence it ever needed doing after review. She also didn't document any notes on it mysteriously, but charged me £220 for it. After I complained, she rang me twice from her mobile phone and recorded the call without telling me. Avoid avoid at all costs. Very unprofessional. The staff are very friendly, but do not trust what dentists say with getting further opinions first. They shove a tablet in front of your face and ask you to sign without explaining all the small print first. Then you don't have a leg to stand on afterwards. The dentist admitted later that she got confused and got my right and lefts side of my mouth mixed up. They also refunded both fillings, but contradictorily didn't want to admit any fault or wrongdoing. If this review can warn others and stop someone else from going through the same pain and suffering, then I'm pleased with that at least. Be very cautious with dentists. I think most earn commission and it's all money-making for them and the practice.
Lois Dorman
chelsea Bunea
Renan Turrissi
I had a great experience at Falkner house with dentist Abu and hygienist Fernanda, highly recommend it !
Fernanda Freire
Jacob Hinton
Fantastic dentistry! Would recommend to anyone, George and Katie were excellent. George gave great care and attention to me and explained everything clearly.
Bronnie King
Went to the Dentist today for the first time in years. I usually find it an intimidating experience and so have avoided going. I was seen by George who was absolutely faultless. He put me at ease immediately and was so warm and friendly. I got a thorough examination and very helpful explanation throughout. I can’t recommend Faulkner House Dentist enough!
Stuart Grass
Michelle
My first review of Falkner house was 4years ago and I was happy with the service. However my recent experience this year and the treatment of my son has changed my view. Constant mistakes repeatedly has left my ASD, ADHD diagnosed child in Agony with no help from the practice. Finally offered a much needed extraction after months but would have to leave a GCSE exam early in order to make the appointment. Due to the severe pain we agreed, in the home it would benefit the rest of his exams. On arrival we were left waiting for ages and then told they had made a mistake and after reviewing his details and due to the ASD they would not remove the tooth. 2 referrals wrongly done and I get a call today to say yet again Referral was rejected as they hadn't provided what was needed and could I take my son in for an x-ray. Had to explain he's been admitted to hospital due to the pain and a serious infection that when I called begging for help they refused too because there were no NHS dentists in on that day only private. Regardless of my sons situation they still refused to help. While in hospital he had a seizure. They put it down to the stress and pain he had been left in for so long. Further complaints will be made and I hope no one else has to experience what we have with half hearted apologies from receptionists only.
Christopher Davison
After having an awfull experience over the last few years with my prior nhs dentist and being emotionally downtrodden by the practice manager with painfull filling after not receiving anoththetic due to bad advise from dentist and rude reception, This practice at falkner house was an absolute dream very poligjt reception very nice dentist acomodating my 20 month old son due to child care issue. going to the dentist was actull a gd experience rather than fear and dread I had with my old practice for many years. This practice at falkner house was clean and tidy and very acomodating even taking the time to help me read my new patient forms due to dyslexia. Look forward to a new start with this practice and regular check ups
Falkner House Dentistry
Dental clinic
Rebecca Katsikas
Beware of a particular female dentist there. I won't mention her name out of common decency, which she lacks. She did two huge fillings on me leaving me with 9 weeks of pain and suffering which led to three root canal treatments. One filling she did, didn't even need doing and there was no evidence it ever needed doing after review. She also didn't document any notes on it mysteriously, but charged me £220 for it. After I complained, she rang me twice from her mobile phone and recorded the call without telling me. Avoid avoid at all costs. Very unprofessional. The staff are very friendly, but do not trust what dentists say with getting further opinions first. They shove a tablet in front of your face and ask you to sign without explaining all the small print first. Then you don't have a leg to stand on afterwards. The dentist admitted later that she got confused and got my right and lefts side of my mouth mixed up. They also refunded both fillings, but contradictorily didn't want to admit any fault or wrongdoing. If this review can warn others and stop someone else from going through the same pain and suffering, then I'm pleased with that at least. Be very cautious with dentists. I think most earn commission and it's all money-making for them and the practice.
Lois Dorman
chelsea Bunea
Renan Turrissi
I had a great experience at Falkner house with dentist Abu and hygienist Fernanda, highly recommend it !
Fernanda Freire
Jacob Hinton
Fantastic dentistry! Would recommend to anyone, George and Katie were excellent. George gave great care and attention to me and explained everything clearly.
Bronnie King
Went to the Dentist today for the first time in years. I usually find it an intimidating experience and so have avoided going. I was seen by George who was absolutely faultless. He put me at ease immediately and was so warm and friendly. I got a thorough examination and very helpful explanation throughout. I can’t recommend Faulkner House Dentist enough!
Stuart Grass
Michelle
My first review of Falkner house was 4years ago and I was happy with the service. However my recent experience this year and the treatment of my son has changed my view. Constant mistakes repeatedly has left my ASD, ADHD diagnosed child in Agony with no help from the practice. Finally offered a much needed extraction after months but would have to leave a GCSE exam early in order to make the appointment. Due to the severe pain we agreed, in the home it would benefit the rest of his exams. On arrival we were left waiting for ages and then told they had made a mistake and after reviewing his details and due to the ASD they would not remove the tooth. 2 referrals wrongly done and I get a call today to say yet again Referral was rejected as they hadn't provided what was needed and could I take my son in for an x-ray. Had to explain he's been admitted to hospital due to the pain and a serious infection that when I called begging for help they refused too because there were no NHS dentists in on that day only private. Regardless of my sons situation they still refused to help. While in hospital he had a seizure. They put it down to the stress and pain he had been left in for so long. Further complaints will be made and I hope no one else has to experience what we have with half hearted apologies from receptionists only.
Christopher Davison
After having an awfull experience over the last few years with my prior nhs dentist and being emotionally downtrodden by the practice manager with painfull filling after not receiving anoththetic due to bad advise from dentist and rude reception, This practice at falkner house was an absolute dream very poligjt reception very nice dentist acomodating my 20 month old son due to child care issue. going to the dentist was actull a gd experience rather than fear and dread I had with my old practice for many years. This practice at falkner house was clean and tidy and very acomodating even taking the time to help me read my new patient forms due to dyslexia. Look forward to a new start with this practice and regular check ups
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