Trafalgar Street Dental Practice
Dental clinic
Jack Taylor
I have been registered with the practice since 2022, visiting both their old premises and this new one. I continue to receive an excellent service as both an NHS patient for check ups & treatment, and private patient for hygienist appointments. I would thoroughly recommend this practice.
Marcus McDowell
Friendly team, reception thru to dental team. Recently relocated round corner to Sydney Street.. book ahead best
Dorothy Norkett
The practice had moved and made me 3 minutes late because I had to search for it. I was told to sit and wait after checking in. The lady next to me complained she was late to see the dentist. I then got told because I was 3 minutes late my appointment was cancelled and had to rebook. Terrible service as I would have to wait anyway and I am in pain having waited 3 weeks for an emergency appointment. If you are going to penalise people for being slightly late at least do it when I get there, not after someone else has complained. I had no complaints before but I am extremely frustrated and unhappy now.
Guide
Joined these guys months ago. Reiterated everytime that I was a nervous patient. Had two extractions. Never been in so much pain before. Second extraction they didn’t have the correct tool. Took an hour to break up a tooth. The guy from Surrey doing it was really brutal. I actually needed three implants. I asked three times when I was getting them and the cost. Never given further details dates/timescales/costs for his practise in Surrey. All a bit odd considering I was ready to pay etc and commit. Aftercare is not great. Had to learn online what’s needed etc. It is very much a one in one out sort of place with a small waiting room. So when you’ve had a nasty experience and you’re in pain you have to sit there if you’re lucky to get a seat. Since I’ve gone private I’ve had the third tooth out didn’t feel a thing. Got prescribed diazepam as I’m a nervous patient. So if you want to go to a place where they go the extra mile and listen to your needs and concerns I would go elsewhere. There are other NHS places available.
jackie brown
So far, I've nothing but praise. From the receptionist to my dentist, all have been friendly, understanding, and professional. Saved my tooth! Yay!
Indi James
Zero compassion or sense. I was newly registered with this dentist, having cancelled my previous dentist to join them. They gave me an initial appointment the week I was due to give birth which obviously I could not make. They gave me a second appointment for which I was very grateful. Unfortunately my family became unwell with a vomiting bug and I was not 48 hours clear, so reluctantly I of course had to cancel this too. On calling and trying to reschedule this appointment I was told "you've had two chances". So I wonder if Trafalgar dentists would prefer their patients were not so conscientious and tried not to spread horrible illnesses? Perhaps they would prefer that sick people headed in anyway, as it seems it's their practice to punish people for doing the right thing? That seems to be what reception thinks would have been right. From both an infection control perspective and just general human compassion this seems like big failings from this practise.
María Elena García Puig
Friendly and professional staff, modern equipment, great patient experience during treatment. Just to highlight, David has been the best dentist I had so far
Rhea Cherodian
Great dentist, after changing a few times finally found one I like thank you
Ellie Awford
Really poor experience. I moved one appointment back (with several weeks notice) as I was switching dentists and had literally just had an appointment, then I cancelled one 5 min appointment (to collect a retainer) on the morning as I was extremely sick - and because of these cancellations my toddler and I were barred from the practice. I’m pregnant with twins and it took us 2 years to get off the waiting list. I tried for weeks (going in person twice and calling several times) to convince the practice that it was not reasonable to bar my children because I was extremely sick one morning (trying not to spread a clearly contagious illness, and trying to preserve NHS resources the other time as I didn’t need 2 appointments in 2 months!) but unfortunately I never heard back.
Alessandro Morgia
Unfortunately the NHS dentists are always very rushed and always offer/push the same services (Hygienist, Root Canals and Crowns) like a mantra, the NHS prices are not much lower than prices in some private clinics and the services are often sub-par, as they don't last very long. When there's a fault on the services that they performed they will blame it on the patient and will not fix them at all. I'm forced to go back to a private clinic and I feel like I've wasted loads of money.
Trafalgar Street Dental Practice
Dental clinic
Jack Taylor
I have been registered with the practice since 2022, visiting both their old premises and this new one. I continue to receive an excellent service as both an NHS patient for check ups & treatment, and private patient for hygienist appointments. I would thoroughly recommend this practice.
Marcus McDowell
Friendly team, reception thru to dental team. Recently relocated round corner to Sydney Street.. book ahead best
Dorothy Norkett
The practice had moved and made me 3 minutes late because I had to search for it. I was told to sit and wait after checking in. The lady next to me complained she was late to see the dentist. I then got told because I was 3 minutes late my appointment was cancelled and had to rebook. Terrible service as I would have to wait anyway and I am in pain having waited 3 weeks for an emergency appointment. If you are going to penalise people for being slightly late at least do it when I get there, not after someone else has complained. I had no complaints before but I am extremely frustrated and unhappy now.
Guide
Joined these guys months ago. Reiterated everytime that I was a nervous patient. Had two extractions. Never been in so much pain before. Second extraction they didn’t have the correct tool. Took an hour to break up a tooth. The guy from Surrey doing it was really brutal. I actually needed three implants. I asked three times when I was getting them and the cost. Never given further details dates/timescales/costs for his practise in Surrey. All a bit odd considering I was ready to pay etc and commit. Aftercare is not great. Had to learn online what’s needed etc. It is very much a one in one out sort of place with a small waiting room. So when you’ve had a nasty experience and you’re in pain you have to sit there if you’re lucky to get a seat. Since I’ve gone private I’ve had the third tooth out didn’t feel a thing. Got prescribed diazepam as I’m a nervous patient. So if you want to go to a place where they go the extra mile and listen to your needs and concerns I would go elsewhere. There are other NHS places available.
jackie brown
So far, I've nothing but praise. From the receptionist to my dentist, all have been friendly, understanding, and professional. Saved my tooth! Yay!
Indi James
Zero compassion or sense. I was newly registered with this dentist, having cancelled my previous dentist to join them. They gave me an initial appointment the week I was due to give birth which obviously I could not make. They gave me a second appointment for which I was very grateful. Unfortunately my family became unwell with a vomiting bug and I was not 48 hours clear, so reluctantly I of course had to cancel this too. On calling and trying to reschedule this appointment I was told "you've had two chances". So I wonder if Trafalgar dentists would prefer their patients were not so conscientious and tried not to spread horrible illnesses? Perhaps they would prefer that sick people headed in anyway, as it seems it's their practice to punish people for doing the right thing? That seems to be what reception thinks would have been right. From both an infection control perspective and just general human compassion this seems like big failings from this practise.
María Elena García Puig
Friendly and professional staff, modern equipment, great patient experience during treatment. Just to highlight, David has been the best dentist I had so far
Rhea Cherodian
Great dentist, after changing a few times finally found one I like thank you
Ellie Awford
Really poor experience. I moved one appointment back (with several weeks notice) as I was switching dentists and had literally just had an appointment, then I cancelled one 5 min appointment (to collect a retainer) on the morning as I was extremely sick - and because of these cancellations my toddler and I were barred from the practice. I’m pregnant with twins and it took us 2 years to get off the waiting list. I tried for weeks (going in person twice and calling several times) to convince the practice that it was not reasonable to bar my children because I was extremely sick one morning (trying not to spread a clearly contagious illness, and trying to preserve NHS resources the other time as I didn’t need 2 appointments in 2 months!) but unfortunately I never heard back.
Alessandro Morgia
Unfortunately the NHS dentists are always very rushed and always offer/push the same services (Hygienist, Root Canals and Crowns) like a mantra, the NHS prices are not much lower than prices in some private clinics and the services are often sub-par, as they don't last very long. When there's a fault on the services that they performed they will blame it on the patient and will not fix them at all. I'm forced to go back to a private clinic and I feel like I've wasted loads of money.
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78 reviews