Mike Townsend
Very professional and caring service provided. Helped my out with and issue with my elderly mother in a difficult situation.
Irena Blaszkiewicz
My experiences have always been positive and more than good. Always happy with the service and I’ve been coming for years. My last few visits have been amazing. Helen, the receptionist is always friendly, polite, helpful and does her best to accommodate appt times. Thank Q Helen. This last set of visits I’ve needed a root canal plus crown. Firstly Thank Q to my dentist lady, Saima who has managed to save my tooth from extraction. I’m very grateful 🙏 What really struck me was the amount of work, effort and skill Samia puts in to doing this one job. Root Canal and crown doesn’t sound much but it’s incredibly complicated, with layers of different sections which needs to be done. And I suspect each patient’s situation is different as she assesses the best course of action. To me it’s not just a skill it’s an art form to make things fit and work. Thank Q. And then there’s Sam the Nurse, funny, chatty, took my mind off it a bit, explained what may happen in the next bit, ie, this may feel a bit uncomfortable, etc. between the 2 of them I felt they cared about me, my teeth, my well being and that I mattered. I liked how Saima explained what she was doing and why it had to be that way for me. I have nothing but praise for these ladies, and the practice. I feel safe and cared for in their hands. And thank you to the NHS the cheaper dentistry. It’s still a lot from my pocket, but I appreciate the skill and expertise we are paying for. Thank you ADP you’re the Tops for me. 🧡🌸🧡
Jane Moore
This is the best dentist that I have ever been to So caring they make you feel at ease. Highly recommended for people who are nervous about going to the dentist
Dawnie Holland
Very good visit to Atherstone dental practice.Phoned in the morning with a broken tooth got straight in and the lovely dentist did a temporary filling in the BIG hole without anaesthetic,very very gently.What a relief, all done. Thank you to Dentist and all her staff.
Linda Hill
My personal experience of this practice has been very different from the previous reviews. Myself and my husband have been with them for 2 years. We have always had professional and friendly service, never had problems getting an appointment and always get a reminder of upcoming appointments by both text and phone call. We have had regular check ups and treatments including an filling, an extraction and a crown. As NHS patients the costs are reasonable. I would recommend this surgery to anyone looking for a dentist.
E J H
This practice has serious problems: lack of organisation, poor communication with patients, dentists who do not inspire confidence. I had two problem teeth. At my check-up, the dentist did an X-ray of one of the teeth and prescribed me concentrated fluoride toothpaste. However, she did not do an X-ray of the other problem tooth, although I told her that after I ate something, this tooth would feel as if someone had hit it with a hammer. A few months later, the situation had got worse and I was having trouble eating. I made an appointment. There was no dentist available so I had to see a therapist. The therapist took an X-ray, which revealed a large cavity. If the dentist I’d seen had taken an X-ray, I would have been able to start treatment months earlier. The therapist said a filling wouldn’t work so I would need a root canal. She said I would have to make another appointment to see a dentist. A couple of weeks later, I saw a dentist, not the one I had seen earlier. This dentist initially told me that a root canal would not be possible. Either I could have the tooth extracted by an oral surgeon or he could do a filling, which would have a 50% chance of success. But he then said that he could refer me to a specialist private practice which might be able to do a root canal because they had special tools. This would cost me about £800. We agreed that I would think about it and make a decision. He said he could see that I had an appointment booked for three weeks time. This appointment was my regular six-monthly check-up. I said I could make an appointment earlier than that, but he said no, I should just come for my pre-booked appointment. This conversation left me rather confused. I was surprised to be told that a root canal was impossible (unless I saw a specialist who had special tools), but that a filling might still be possible. But if a filling really could be done with a 50% chance of success, obviously that would be the sensible option so why were we even discussing extraction and expensive root canal surgery? And why did the dentist want me to attend my scheduled check-up appointment in three weeks time when he had just looked inside my mouth? I assumed he was just taking advantage of the fact that I had an appointment already booked and that he would do the filling at that appointment. The day before the scheduled appointment, the surgery phoned me to check I was coming. I said I would be, but I asked them to confirm what the appointment was for. They said it was for a check-up. What is more, the check-up wasn’t even with the same dentist! I explained the situation. The woman on the phone then told me that it would be better if I saw the dentist I had seen last time so she would reschedule the appointment for a different slot on the same day when he would be available. When I arrived at the surgery for my rescheduled appointment, I found that I had been booked in with a dentist I hadn’t seen before. I asked the Dental Assistant (whom I recognised from my previous appointment) where the dentist I had seen last time was. She said he didn’t work on Thursdays! Why had I been booked in for an appointment on a Thursday with someone who doesn’t work on Thursdays? And why had my dentist insisted that I come for a pointless check-up with another dentist, which meant delaying the start of my treatment by three weeks? Was it because the surgery gets £26.80 for every check-up? Anyway, I told this third dentist that I didn’t need a check-up. I could see she had my X-ray up so I tried to discuss my treatment with her. I found her difficult to communicate with. She seemed rather timid and just didn’t come across as a confident professional. (There may have been a language barrier, but I’m not sure about that.) I no longer have confidence in this practice and will be going elsewhere. They failed to spot the initial problem and they have needlessly delayed my treatment. I don’t want another long wait so I’m probably going to go private despite the fact that I’m not in a particularly good financial situation.
Shaun McCauley
Horrible snapping dentist done me fause teeth look terrible
sarah fraser
Awful, inexperienced dentists. Caused much more harm than good. Strongly advise to go eleswhere
Chloe Wolfe
Been here multiple times for broken fillings & random holes that have been shaved into my teeth that ended up infected due to the dentist, they aren’t ever done correctly & end up falling out constantly & have caused multiple teeth to end up decayed due to unnecessary holes being shaved in I have also had to have a tooth removed due to unnecessary shaving. Improper care and has only increased my dental anxiety. **update** I saw a different dentist recently for a checkup as I’m away & after X-rays was told the filings I’ve got have been so poorly done the decay is actually underneath them which has resulted in me now having to pay around £500 to have them done properly so my teeth can be saved. I have been thankful to have an immediate referral for my wisdom teeth too as I had complained on multiple occasions about them but was told they were fine & only black due to ‘calcium deposits’ where in fact they’re severely decayed almost to the root which I need treatment for. I was also informed the bottom is squashing my nerve so I’m at a high risk of permanent nerve damage which would have been prevented if dentists listened to me & then filled it. I have to have it removed due to decay now. I am young & this dentist has done nothing but take my money & cause me issues.
Jennie Lockley
Excellent service. Polite and friendly staff at all times. Appointments available whenever I’ve needed and skilful dentists.
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FAQ
How do I book an appointment at Atherstone Dental Practice?
Please call us at +44 1827 718946 to schedule an appointment.
Do you accept NHS patients?
Please contact the practice directly to confirm NHS availability and current patient acceptance status.
What are your opening hours?
Our opening hours vary by day. Please check the Hours section above for detailed information.
Do you offer emergency dental appointments?
For dental emergencies, please call the practice as soon as possible. We aim to accommodate urgent cases when available.
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