I have been attending Cherrybank Dental Spa, Glasgow Road, Perth for I think, over 12 years now. I travel from Moray, which is around 160 miles each way. The reason I do this, is simply because of the 5 Star treatment I am given every time I attend.
Staff are all professional, polite, empathetic and helpful. I have never once been pressured to have any treatment that is not explained, requested by me, or warranted due to a tooth or teeth condition. I feel like I am coming to a friendly family now, rather than to a dental surgery. Dr Halley is certainly an expert in her field and always takes time to reassure, explain everything and ensure that I know exactly what is going to be done. Informed consent is important with any health related treatment and I can honestly say that I have never agreed to anything, without understanding fully what is going to be done. The potential costing is always given to me in an open and easy to understand manner. That is usually when I have completed my treatment and am about to head home. I don't drive to the clinic any more 'just for dental appointments'. I try to tie it in with family visits. This is really important to me, the appointments being managed around me having to drive such a long way. Usually after 13:00 hrs. With occasional inclement weather and the A9 not being my favourite road, I have a few times had to change appointments. The staff always do their best to accommodate me. I am sorry this is a very long paragraph, however, I will continue. I first came to Cherrybank Spa at Perth because I was less than satisfied with the clinic I was attending about 10 miles from my home. The time 'in the chair' was maximum 15 minutes. I felt like I was on a conveyor belt at times too. Having looked after my oral care since I was old enough to understand that I must do that if I want to keep my teeth into my old age. I decided to look further afield and I am so glad that I did! I had unsightlly (in my opinion) teeth and seldom smiled for photographs, this following an injury as a young child, my teeth were crooked and gappy. I was given superb information, with printed photographs and digital mock ups of what the teeth could eventually look like with treatment. Times have changed, techniques have improved and x-rays even now have AI technology. This can assist the highlighting of potential issues that cannot be seen with the naked eye. Anyway, what I am in a very long winded way, trying to say, is that whilst I am physically able to attend Cherrybank Perth, I will continue to do so. I am delighted with my care, thank you to every single person who has treated me with kindness, respect and made me feel like AM important. Thank you All. Regards DJT. Moray.
*Edited due to several typos.
Follow Us