I live in the Borough of Kensington and Chelsea, and my journey to Art Dental Balham happened completely by chance — through a random YouTube video. What caught my attention was that the people in the video weren’t models or actors, but real people honestly talking about their dental problems. They mentioned that Art Dental offers a free orthodontic consultation. At first, I thought it might be too good to be true, but something about the video felt genuine.
I filled out the form and forgot about it, as I was already dealing with pain and disappointment from another dental practice that had seen me twice without any real improvement. Then, unexpectedly, I received a phone call from Ben, the receptionist at Art Dental. His voice was warm, polite, and full of respect. He took time to explain everything clearly — how the clinic works, what the costs are, and what to expect. When I asked if they offered same-day emergency appointments, he said yes, and I went immediately.
To my surprise, the emergency visit wasn’t £150 like other clinics — it was £100, and I was seen by Dr. Vila Evgenia, a highly experienced and compassionate specialist. From the moment she examined me, I could tell I was finally in the right hands. She carefully checked everything and quickly discovered a deep inflammation and an old gum pocket that had likely been there for six months — something four other dentists had completely missed.
Together with her wonderful nurse Ivelina Georgieva, Dr. Evgenia acted immediately. They made the right decision on the spot and performed the extraction that ultimately saved me from unbearable pain and infection. My face and scalp were swollen and in agony, and it took 10 days just to start recovering. I truly believe their professionalism and speed of care saved my health — and my peace of mind.
What makes Art Dental different is not just their skill, but their humanity. They treat you with honesty, empathy, and genuine care — not like a number or a profit. There’s something artistic about the way they work: precise, attentive, and beautifully balanced between science and heart.
Thank you deeply to Dr. Vila Evgenia, nurse Ivelina Georgieva, and Ben at reception for their kindness, integrity, and professionalism. You are true artists in your craft — and proof that art truly attracts art.
With gratitude,
Elena Katsarova
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