Dr P R Fink - The Lakes Medical Centre Timperley

Megan Teesdale

Thank you very much to the lovely dentist that saw to me at an emergency appointment last Sunday. Both the dentist and nurse were comforting, friendly and really helpful. Couldn’t have had a better experience elsewhere.

AidanS

I've been at this surgery my entire life, Dr Fink is an amazing doctor, but that's when you can actually gain access to his expertise. The reception on the other hand makes each and every interaction painful, they cannot sympathize at all and basic things such as getting back test results or getting fit notes is almost an impossible task. The last time I needed a fit note, I requested for one, 5 days later (too late), it wasn't even signed and they refused to get it signed for me, what do you know 2 days later I had to go into the surgery 3 times just to get them to do a fit note. I haven't heard back any of the results from the last 5 tests I've had done over the last couple of years, it's absolutely ridiculous, they almost make you feel guilty if you need something. Dr Fink for the love of god sort your reception team out, the surgery was great 7/8 years ago and now each inquiry is a chore, you have to chase them up just for anything to be done. — Thought i’d provide an update on later experiences. For the last couple of years, I have been trying to seek treatment for a reoccurring rash, in those two years I have only managed to see a GP three times to address this. The first appointment I gained a diagnosis, ensured it was easily treatable with cream bought from the pharmacy. I decided to try the recommended cream, it didn’t work. I spent the next year or so trying to arrange another appointment, eventually I managed to get one, I explained the cream hasn’t worked and wished to seek a more thorough treatment, this time around the doctor refused to prescribe anything to help and was left with nothing to resolve the problem. A few months ago, I managed to get a third appointment with a GP I had never seen before. Honestly, the only way I could describe possibly describe this person, is very intense. I explained the dilemma, my frustrations and that I had been informed previously by another doctor and a pharmacist that oral medication was the best option for this specific condition! For whatever reason she told me that she would not be prescribing any medication and for me to just “see how it goes” (it’s two years at this point!!). I let out a very light, calm sigh of disappointment at the situation, a perfectly reasonable and inoffensive action that any normal human being is entitled to express. In that moment she completely switched on me and became very passive aggressive, she began questioning my motives for sighing, and started asking me personal questions as if she was attempting to dive into my psyche and dissect it. It was a very uncomfortable experience and, although I’m only 25, I find young professionals not to be professional at all. Very dangerous to entrust your health unto somebody who cannot control their emotions. After 5 minutes of having to explain myself to her, she told me she would prescribe the medication to treat the rash, after making sure to make me feel guilty that is. I took several trips to the pharmacy - she never prescribed the medication.

Az Azzy

Was met by Zara and Fal (forgive me if I got your names wrong) first time I've been to a dentist that actually look like they are here to help you. Both went the extra mile to find the root of the problem as other dentists have simply had a look and gave me antibiotics. I appreciate the 10 out of 10 service. Both of you are awesome. The receptionist was lovely too!

Susanne s

The dentist was really kind and helpful but be prepared to be spoken to like dirt from the receptionist. Very aggressive and rude

Samantha Molyneaux

I’ve recently needed to use the surgery several times and it’s always been an excellent and efficient service provided despite the enormous pressures facing general practice at moment. Thank you very much for your hard work and merry Christmas to the whole team!

Karen Coates

Had an emergancy appointment with dentist there today 4/11/22 as my own dentist refused to fit me in as an emergancy I was in a lot of pain for 3/4 days and these ladies at the dentist were fantastic very supportive and helpful with my treatment also the all centre ladies that take your emergancy calls are very helpful and polite and try get you to the nearest one to where you live keep up fantastic work feeling so much better so grateful to this dentist

Keith Jones

Very good doctors excellent courteous and friendly no problem at all keep up the good work girls

maryam mojdehi

I had an appointment at 3:15 pm and I was in the surgery only one minute late. I tried to check in but system didn’t let me. Receptionist said try again and she went on the phone. I have tried but failed again. I went to ask again and she said I am on the phone and kept me there for 15 minutes. When she came back she said Dr can’t see you as your appointment passed you have to wait until she see her last patient. Receptionist was so rude and aggressive

Imad Razaq

Great staff and services