Family Dental Practice

Grim Reaper

The Wife says the service & staff are excellent and would rate them with 5 Stars, but I have only rated them with 2 Stars as they continually FAIL TO EMAIL RECEIPTS FOR THE FEES CHARGED WHEN PAID ON THE DAY OF THE APPOINTMENT.

M s Hussain

Very disgusting attitude from the woman at the front desk. I think she should get her bottom teeths deep cleaned I don’t recommend this place

Gavin Agyapong

Rude receptionist, not helpful at all when trying to rearrange an appointment.

Val

I am absolutely appalled by my experience at this practice. I originally booked an appointment, but it was canceled due to the dentist being sick, which I understood. However, I had to wait weeks to finally see Virdah Dar. When I did, we agreed on a filling. The procedure itself was incredibly uncomfortable—I was practically upside down in the chair—but I didn’t say anything, assuming this was just how she worked. Once the filling was done, she asked how it felt. I immediately said it did not feel right because the edges were still really sharp. She then had to file them down again—why wasn’t this done properly in the first place? But the worst part? Just 45 minutes after leaving the practice, while my mouth was still numb, the filling completely fell out. I was specifically advised not to eat on that side for 24 hours, which I followed exactly—yet the filling still came out almost immediately. That is completely unacceptable. I have never in my life experienced anything like this, and I had every reason to be furious. I called back and booked another appointment with Sue, the receptionist and practice manager. She is the only saving grace of this place—polite, professional, and genuinely helpful. However, when I asked to see a different dentist, I was told Virdah Dar is the only NHS dentist available. Given what happened, there is no way I would trust her again. Sue is now trying to arrange a refund, but this has been an absolute nightmare. Not only has it been a huge inconvenience, but I am now in pain, searching for a new dentist, and worst of all—it’s my front tooth, so it looks absolutely awful. If this had been a private treatment, I have no doubt I would have been treated differently. NHS patients clearly do not receive the care they deserve, and it’s disgraceful.

Richard's Adventures

Best dentist ever

Marzana-khan04

Very good dental practice, receptionist was very welcomong, did a check up there and m yest to go for my hygiene cleanse, can't wait

Leigh Bates

I've been going to this practice for longer than I care to recall! I think I'm in my 40th year now with family dental practice. Please take no notice of the silly woman who denigrated the Receptionist saying she had no reception skills. SUE is absolutely lovely, until my father passed away we all went to family dental practice, including my mum & dad, my auntie and uncle, my husband, myself and our son. My cousin did work experience there and is a dentist herself now on the strength of it!!! Keep up the good work!

Trisha Soomal

Don't even bother going to this place, the receptionist is EXTREMELY rude!! This is now the third time dealing with her rudeness! She has no people skills what so ever! Surprised how she has managed to become a receptionist with such a poor attitude, will not be going back here and would recommend that nobody else go here either! Horrible woman!

Tahira Gohar

After reading all the reviews before going I was really nervous but it was all unexpectedly great. The receptionist was really nice and friendly and she helped us to get to the dentist . All the staff and the equipment were tip-top and clean. The clinic was really clean and looked after. I'm very well happy, and I ll suggest at least going there to check. I am still shocked about negative reviews people left. Thanks, guys, for checking and taking care of my teeth. See you in 6 months' time ✔️