Has to be the worst company I have dealt with over my entire 54 years on this earth, a complete rip off from start to finish.
I have a few very small skin tags on my neck and wanted them burning off. Hoveton Surgi Centre/Hoveton Dental Clinic advertised doing this, so I arranged to pop in and have them taken off, they wanted £50 on the phone to secure the booking which was fine (not once did they say how much a consultation fee was), a few days later they then said they could,nt do the date and time we arranged, so they moved it, which was fine again, so I called in today 15/04/25 and went in to the medical room and a gentleman called Vamsi Velchura greeted me saying sorry and can't shake your hand as I've hurt my hand, and couldn't move it (so certainly wasn't doing any removals). first words "are you on medication" which I informed him I had sent all my medical details through last week, he then said "I can't remove your skin tags today as your on blood thinners", I angrily said "i've already sent you the list of my medication I take last week you could of said this and I wouldn't of took a day off work", which the lady then said, very sorry its mis communication. I then left to be stopped at the door to be told 1, I owe another £100 for today and 2, they want £1200 to remove my skin tags, I said "£1200??" the receptionist said "yes thats for taking 10-12 skin tags off", I said "I don't have that many, should I grow some more", its now getting comical, its like there dentist side saying we take one tooth out for £200 or 74 for £2400, then I was told I owe another £100, I said I've taken a day off work when you could of told me you couldn't any of this as I,m on blood thinners AND, I was never told there was a £150 consultation fee AND I was in there 2 minutes maximum and he said 10 words to me for £150, I make that £4500 A HOUR, YOU COULDN'T WRITE IT.
If I did"nt know better I would think it was a scam pop up centre that you read about, I"ve never come across a company so incompetent, unprofessional and expensive. Anybody thinking of using Hoveton Dental Clinic/Hoveton Surgi Centre please think again. Complete rip off.
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