Ice Surgeries

Ian Callaghan

Very friendly and professional staff good feedback on how to improve dental hygiene

Ben Purcell

I'm disappointed to have to have leave this as I used to be very happy with the care this practice provides for my children and wife. However, recently things have deteriorated. My wife hasn't been happy with this place for a while since the dentist changed, she feels the care isn't as good as it previously was, but I have tried to persist for our childrens appointments, however, we're now moving to another practice. I want to preface this by saying that I have never been seen on time here, not once. You turn up early or on time and you will be waiting at least 20 minutes. Anyway, recently we turned up for an appointment that was cancelled, with NO warning. No message, no email, no call. Dentist decided to go on leave and we were not informed. Staff on that day apologised and booked another appointment, I was of course annoyed due to wasting of time but didn't complain. I rebook another appointment, it's close to school pick up time which makes things difficult but it's all they can give me so I take it. Fast forward to the appointment, I turn up late for which I apologised. The receptionist I'm talking with seems to take pleasure in telling me that because I'm late I won't be seen. Not can't be seen, not "I'm sorry but", just a smirk and condescending attitude. When they cancel my appointment without any notice, my attitude is cheerful, and rebook no problem. Every appointment I've ever been to at this dentist I'm waiting for at least 20-30 minutes after turning up on time. But as soon as I'm late once you enjoy sending me away? Zero empathy, and a terrible attitude towards customers. The attitude from this person and let's the place down. In summary, care no longer at the same standard, and 1 receptionist in particular has zero people skills and doesn't belong in that role. And to the business, don't bother responding with your "we value your feedback" stuff, sorry, too late.

Angie Horseman

Ravi is an excellent Dentist. Hes friendly, kind & makes you feel totally at ease for an appointment I would normally dread. His Assistant Alex is also the same, they make a great team.

Charles Bowles

Needed a replacement filling when the original detached from tooth. Seen within 24 hours. Excellent service, very professional and considerate dentist. Appreciated

Lynne Leach

Good. Teeth felt cleaner this time. Never the same dentist or hygienist though hope this one stays.

Bryan Stanton

I have Ravi and Alex look after me. I suffer badly with my health. Nothing is too much trouble for them. They go above and beyond. They are true professionals and the best at what they do. Thank you both very much for the kindness you show. The rest of the team from reception upwards also have your best interests at heart and very helpful. Great practice.

Mark Wilkinson

Just a quick message to say thank you to Sharmin and team for today. I wanted to let you know that your kindness and patience makes a huge difference. Thank you so much for seeing my apprehension and responding in such a gentle and empathetic way. See you in six months.

Tegfan Davies

I had two crowns replaced, whilst this involved a lot of work I was fully informed of the procedure and felt comfortable and confident the whole time. My only reservation in not giving 5 stars is the long wait before each appointment, otherwise I am more than happy with the service provided.

damon kalantar

word is bond

Natasha Knowles

I just had a cracked filling fixed by Iuliana sofian pauliuc and her team and it was such a good experience. I was really nervous, and they were so empathetic and understanding, talked me through each step and checked in to make sure I was comfortable. Also had no idea she was doing the injection to numb me, very skilled! My new filling looks amazing!