I went here on Tuesday, 9th November 2021, after being referred by NHS 111 because I had been in severe pain all weekend. The night dental clinic was the earliest appointment available.
I arrived on time for my 8:00 AM appointment, but the dentist didn’t arrive until 8:45. I waited patiently, understanding that delays can happen, and I wasn’t rude at all. As soon as she arrived, her assistant called me in. Before I had even sat down, the dentist immediately started asking questions like, “Where’s the pain?” and “Do you know why it’s there?” She spoke so quickly that I couldn’t answer properly.
She examined me briefly and said things like “It could be your wisdom tooth” or “It could be a root canal.” She wasn’t giving me clear answers or facts. She then did an X-ray. I’ve had X-rays before earlier this year when I had a filling done, but this time she placed it so uncomfortably in my mouth that it was impossible to bite down. She kept insisting, “Just bite, it’ll only take a few seconds,” but I physically couldn’t. When she finally managed to take the X-ray, she became visibly irritated.
When the results came through, she repeated again and again, “It could be a root canal, it could be wisdom tooth,” without ever giving a straight answer. She also mentioned that my gums were inflamed but told me not to come back there for treatment, advising me instead to go private since they don’t offer a full service. It felt like she was indirectly discouraging me from returning.
Overall, it was an awful experience. I’ve been to dentists several times in my life, but I’ve never gone through anything like this. I genuinely believe she rushed my appointment because she had arrived late and still had other patients waiting.
I would not recommend this dentist to anyone. I went on Tuesday, and it’s now Friday. After taking antibiotics for three full days, I’m still in the same amount of pain. If I could give 0 stars, I would.
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