Patient First Dental Practice

Deborah Taylor

Always received 5 star treatment from patient first , from the ladies on reception to the nurses an dentist my experience has always been positive, their all very efficient, lovely clean surroundings and look after you whilst your in their care. Just had the air clean with the hygienist Sharahera who is lovely and my teeth feel amazing . So glad I keep my appointments up .

Kawal Singha

I had Excellent service and really appreciate it.the entire team was professional , kind and completely comfortable throughout my visit I will highly recommend my friend and family. Especially Mrs Hemmati

Deborah Noel

My dentist was very patient with me and did a good job on my teeth with the implants fitted. Very pleased overall thank u

F Kh

I’ve been his patient for more than 20 years and throughout them 20 years he’s never disappointed me and his work is excellent.

Melinda

Five-star dentist reviews often highlight professionalism, friendliness, and excellent communication from both dentists and staff. They frequently mention a painless or calming experience, especially for nervous patients, and satisfaction with the final results of treatments. Examples focusing on staff and service: “From reception through assessment to treatment this dental 'experience' is first class. Explanations are given in non-technical terminology... All staff are totally professional, friendly and so very approachable, nothing is too much trouble at this dental practice, I would wholeheartedly recommend it”. “The staff are very nice and friendly... I have always been impressed by their professionalism and quality of service”

Keilee Crellin

I have been attending this practice for over 20years and have always been welcomed and treated very well. Myself and mother in law have just had teeth cleaned and couldn't fault the hygienist and the dental nurses Thankyou so much for making us feel relaxed and at ease Sharareh you are brilliant at your job Thanks again

Lucy Robinson

If I could give this 0 stars then I would. We waited nearly an hour to be seen. The dentist was extremely rude to us and his assistant, it was a very uncomfortable experience! The receptionist was also very dismissive and had no customer service skills.

George Kovalenko

Absolutely non-functional, unprofessional clinic that does not care about the needs of their clients. "Patient first" is when your 6 year old brother with multiple infected teeth is not treated during his appointment, instead he is being prescribed with antibiotics and is told to come back again in a few weeks' time. When he comes back again, guess what happens? He is being prescribed with antibiotics again. The third time, Dr. Ghabai did not know what to do, as he firstly said to extract the teeth, then he said to heal the teeth, so at the end my brother got a "temporary filling". Of course, me and my mum were not happy with this, and tried to explain to him that this does not fix the toothache and the teeth need to be treated. So, instead of communicating normally with his patients, the doctor proceeded to rush us out of the room, raising his tone of voice to my mum who does not speak English, and telling her how much of a busy doctor he is (when I clearly told him that he should speak to me as I can translate). As we were going out, Leo said "it's not your country", and "that's not how the system works here". We are Ukrainian, and I have never seen such disrespect towards my homeland from someone in the UK. After this we decided to ask for another doctor at this clinic, and for antibiotics to be prescribed to keep the infection down until hopefully in the next appointment some treatment will actually be done on the teeth. Well, the doctor has prescribed antibiotics without a name. The pharmacists were quite shocked too. And as a cherry on top of the cake, when we finally saw the new doctor, he did not treat the teeth either! His advice was... To put some toothpaste on the hurting tooth! Absolutely ridiculous. As my brother still complained of severe toothache, they referred us to a sedation clinic where a tooth extraction could take up to 6 months, or we could pay the Dento Beauty Clinic (also owned by the same people) £200 to do the extraction... When you express any dissatisfaction with his service, the doctor waves his hand at you and tells you to go to a different clinic - I guess that's his meaning of "Patient First". Eventually we heeded the doctor's advice and went to a different clinic, where my brother had one of his tooth extracted with a local anaesthetic next day, and the rest treated in two week's time: 5 fillings done, and the infection cleaned out of the teeth where needed. All absolutely free of charge under NHS. Perhaps the owner's "system" only applies at "Patient's First" (more like Patients' Money First). Avoid this clinic at all costs if you want your child's teeth to be treated properly and in a timely manner, and if you'd like you and your family to be treated with respect and understanding of your needs.

Mark

I am someone who feels quite anxious about visiting the dentist after a few bad experiences as a child and had put off visiting one for that reason. I heard from a friend about Patient First and decided i could'nt put it off any longer. The girls at reception were most welcoming and Dr Sadia put me at ease immediately with her kind and professional manner.