it’s not often you feel compelled to write a review about a dentist, especially when a trip to one usually means paying money to receive pain in one way or another!
I’ve previously visited two other dental practices in Staplehurst and, unfortunately, found the experiences to be either poor or simply very expensive. So, my expectations were fairly low when I arranged to see another dentist after developing a severe toothache on Friday, 24th October.
From the very first phone call, though, my experience with The Bower Dental Practice was excellent. I rang up saying, “Help, I’m in pain, is there any chance I can see someone today?” and the receptionist couldn’t have been more helpful. She arranged an emergency appointment for me late that same afternoon.
When I arrived, still a little apprehensive, the reception team were once again friendly and reassuring. After completing my forms, I was taken in to see Dr. Arsalan Khan, who examined and X-rayed my teeth before explaining his findings clearly. The verdict: I needed a root canal, not exactly the news you want to hear on a Friday afternoon! The earliest available appointment was the 7th of November, which I accepted and went home to rest.
However, within 15 minutes of leaving, I received a call from the receptionist saying they’d had a cancellation and could fit me in on Monday, 27th October at 2:20pm, meaning I only had to cope through the weekend.
When I returned on Monday, I was dreading the root canal, but I can honestly say I didn’t experience any pain at all. Dr. Khan was incredibly attentive, checking every few minutes to make sure I was comfortable and not in any discomfort. The entire procedure took just over an hour and was completely stress-free.
I’m writing this review 24 hours later, and I can honestly say it’s been the best dental experience I’ve ever had. I’ve even booked an appointment with the hygienist this Friday to finally start getting back on top of my dental health.
What a truly outstanding experience, from the reception team through to Dr. Khan’s professional and caring approach. I couldn’t recommend The Bower Dental Practice more highly. Absolutely first class.
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