Creating an account is quick and free. Click 'Sign Up' on the homepage, enter your email address and create a password. You can also sign up using your Google or Apple account for faster access. Once registered, you can complete your profile with insurance information and health history.
If you've forgotten your password, click 'Log In' then 'Forgot Password'. Enter your email address and we'll send you a secure link to reset your password. The link expires after 24 hours for security. If you don't receive the email, check your spam folder.
Log in to your account and go to Settings > Profile. Here you can update your email address, phone number, and home address. Make sure your contact details are current so dentists can reach you about appointments.
Yes, you can delete your account at any time. Go to Settings > Privacy > Delete Account. Please note that deleting your account will remove all your appointment history, saved dentists, and reviews. This action cannot be undone.
Go to Settings > Profile > Email Address. Enter your new email and we'll send a verification link to confirm the change. You'll need to click the link in the verification email before the change takes effect.
Navigate to Settings > Family Members and click 'Add Family Member'. Enter their name, date of birth, and relationship to you. Once added, you can book appointments on their behalf and manage their dental care from your account.
No, each email address can only be associated with one MyNextDentist account. If you need to manage appointments for family members, you can add them to your existing account rather than creating separate accounts.
Go to Settings > Notifications to customise how and when you receive updates. You can choose to receive appointment reminders, promotional emails, and account updates via email, SMS, or both. You can also opt out of non-essential communications.
