Appointment Management

Go to 'Schedule' in your dashboard to set your regular working hours. You can set different hours for each day of the week, block off lunch breaks, and configure appointment durations for different service types. You can also add individual time-off periods for holidays.

New appointment requests appear in your Dashboard under 'Appointments'. Depending on your settings, appointments can be auto-confirmed or require manual approval. You'll receive email and SMS notifications for new bookings. You can view, confirm, or reschedule appointments from the dashboard.

Yes, we integrate with popular practice management systems. Go to 'Settings' > 'Integrations' to see available connections. We support two-way sync so appointments booked on MyNextDentist automatically appear in your system and vice versa.

You can set your cancellation policy in 'Settings' > 'Booking Rules'. Options include minimum notice period, cancellation fees, and automatic wait-list management. When patients cancel, slots automatically become available for other patients to book.

Absolutely! Go to 'Schedule' > 'Appointment Types' to create custom appointment categories. Set specific durations for check-ups (30 min), cleanings (45 min), consultations (15 min), etc. Patients will see these options when booking and can choose the appropriate type.

In your Schedule settings, you can add recurring breaks (like lunch) or one-time blocks for meetings, holidays, or personal time. Blocked time won't show as available to patients. You can also quickly block time from the calendar view by clicking and dragging.

Yes, go to 'Settings' > 'Booking Rules' to set daily appointment limits. You can limit total appointments, new patient appointments, or specific appointment types. This helps manage your workload and maintain quality care.

Find the appointment in your Dashboard, click on it, and select 'Reschedule'. You can then choose a new time slot. The patient will automatically receive a notification about the change. You can also add a message explaining the reason for rescheduling.